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GP Access Survey 2023/24

Published on 12 December 2023 10:17 AM

We have decided to recycle a previous survey, the 'GP Access Survey' as we would really like to know if; 15 months on, anything has changed in the local community. Questions like, waiting times for appointments, how satisfied people are with their GP service and whether they need to be digitally confident to access services, will all be explored again.

We are interested to know if things have improved since our previous recommendations were published, or, if they have not changed or have become worse, then we can take our findings to the local and wider professional bodies to explore ways to improve things. The survey will feature a mixture of qualitative and quantitative responses and subjective quotes so we can get a clear picture of what’s happening with this topic from a variety of angles.

Last time, in Autumn 2022, GP services were still emerging from the fall out of Covid 19 and so it will be interesting to see if anything has changed since this very significant and unprecedented event. We have also rattled through 5 Secretaries of State for Health and social Care in the last 18 months, so it will also be fascinating to see if that has had any impact.

A full report on the survey and any subsequent findings will be available around late March 2024.

We would really appreciate it if you could complete this survey either on line, via survey monkey, by clicking the link below. However, if you prefer a hard copy please contact Sue Grant on: 0208 911 2927 or email

Click here to complete the survey online.