We have a volunteer role for youWe are always in need of volunteers who can give their time to help run our services. Just a few hours of your time every week can really make a difference to the lives of local older people.

Current volunteering vacancies

Take a look at our latest volunteering vacancies and find the one to suit you.

Current volunteering vacancies (346kB.pdf file)

Found the role for you? Complete our online volunteer enquiry form and we'll send you an application form.

Volunteer opportunities of the month

Minibus Escorts, Shrewsbury

Age Concern Shrewsbury provides the minibuses to transport members to and from Age UK day centres in Shrewsbury on weekdays. Escorts are urgently needed to accompany the driver to assist members from their front door to the bus and vice versa on the return journey. Required Wednesdays and Fridays 8.45-9.30am and 2.15-3.00pm. Volunteer for mornings and/or afternoons. A DBS check will be required for this role and we will organise this for you.

For further details or to apply please contact Volunteer Recruitment on 01743 588 570 or email volunteering@ageukstw.org.uk

Our need for volunteers

Age UK Shropshire Telford & Wrekin is a local charity providing a wide range of services for people over 60 across the whole of Shropshire, some 25% of the local population.

The services we provide could not run without our dedicated team of over 800 volunteers. They are the life blood of our charity, aged from 18 to 90 and give as little as a few hours a month, generally Monday to Friday daytime.

How you benefit from volunteering

By volunteering to help Age UK Shropshire Telford & Wrekin you will be helping older people but you will also have fun, feel appreciated, make new friends, widen your knowledge and have a rewarding experience. We provide support and training and pay appropriate expenses.

We received this message from the family of one of our volunteers: 'Thank you so much, my mum is over the moon and looking forward to doing voluntary work. She's like her old self and very eager to get involved. Thank you so much for the valuable time you gave her... you have made an old lady feel valued. Your prompt help has saved heartache for not just my mum, but the entire family.'

Volunteering can be a rewarding experienceVolunteering opportunities

Day centres

Our social clubs for isolated older people meet one day a week and provide refreshments, a hot meal, a range of activities and companionship. They are run by a team of volunteers who come in for at least a couple of hours. Roles include general helper, organiser, co-ordinator and transport escort.


Volunteers visit isolated older people in their homes for up to two hours per week, to give their support by carrying out a social visit. A team of volunteers each spend a few hours at least once a month ringing older people and together offer a friendly weekly chat.

Short-term support to older people is provided by volunteers from the Home from Hospital service in south Shropshire and the North-East Shropshire Interdisciplinary Team. They provide practical help and companionship for two to three hours a week.


Volunteers visit older people in their own homes and assist them in the completion of benefits claim forms. You need to commit at least two hours a week and be willing to travel around your area but you do not need experience of the benefits system.


Volunteers support older people on a one-to-one basis by making telephone calls, writing letters or attending meetings. You will need to be available for a few hours a week and be willing to travel around your area to visit people at home. Other volunteers working in pairs act as a 'good relative' by visiting older patients in psychiatric hospitals. You will need to commit three to four hours every three weeks and be available for four to five Saturday afternoons a year.

Administrative work

Volunteers carry out reception duties in our Shrewsbury office or assist with basic administrative tasks for a few hours a week in one of our offices. Experience of using a computer is desirable. Treasurers support our day centres for which you need an ability to work with figures and have about an hour a week available.


A team of minibus drivers takes older people from their homes to our day centres. You need to be available for three hours on one day a week.

No previous experience is required as full training will be given. Other volunteers use their own car for up to two hours a week to take an older person to a day centre, or to collect lunches.

Parish Link

Volunteers act as a contact point for older people in their community. It will only take an average of one hour a month of your time.


Volunteers carry out a variety of work such as assisting in the organisation of fundraising events, sending out material to supporters and street collecting; times are flexible.

Application process

Our volunteering vacancies are open to anyone aged 18 years and over. We ask all volunteers to complete an application form and to provide two referees. Those volunteers who have contact with vulnerable older people will need to apply for a DBS check and we will complete the paperwork for you. On average the application process takes four to six weeks to complete.

The next step

For more information on volunteering, details of what is currently available in your area or to obtain an application form, talk to one of our Volunteer Recruitment Officers on 01743 588 570 or 01952 201 803 or email them at volunteering@ageukstw.org.uk.

You can also request an application form via our online volunteer enquiry form.

Remember, just a few hours of your time every week really does make a difference.