Information and Advice

Age UK Sunderland offers a free and confidential information and advice service for older people, their families and carers.

Our Information and Advice Officers can:
• Check your benefit entitlement.
• Give you advice about benefits and help you to claim them.
• Provide help to fill in claim forms

We offer a telephone advice service, office appointments and home visits when necessary. Please do not hesitate to contact us for more information using the details below.

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Nexus Taxi Card Scheme

For further information and advice please contact:

Information and Advice Service
Age UK Sunderland
Bradbury Centre
Stockton Road
Sunderland
SR2 7AQ

Phone the Information & Advice line on 0191 514 1131 - Monday to Friday between 09:30 and 12:30 and between 14:00 and 16:00.

Do you need help and support with tax or other HMRC queries? If you do we can assist you.

We offer:

• 10 minute 1:1 initial appointments
• Drop in sessions
• Teach you how to register and use HMRCs website
• Provide assistance in completing HMRC forms online
• Referral of complex cases to appropriate external organisations

We can assist you with:

• Tax Code queries
• Inheritance Tax
• Equity Release
• ISA Savings
• Understand the impact of part-time working on your pension

For tax support and to book an appointment please call our Information & Advice line on 0191 514 1131 - Monday to Friday from 09:30 to 12:30 and from 14:00 to 16:00.