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A free and confidential service for anyone over 50 years of age who requires help or assistance with their benefits.

The service can:

  • Advise you about the benefits that you may be entitled to.
  • Help you to apply for the benefits relevant to you by filling in the correct forms.
  • Support you right through the claims process.
  • Provide home visits - you can visit us by appointment only, or if necessary, we can visit you.

Since the service began in April 2005, we have helped older people on the Isle of Wight to claim over 6 million pounds in extra benefits.

What does it cost?

This service is provided free of charge. However, if your claim is successful we may ask if you can make a donation to help us keep the service running so that more people can benefit from the service in future. Please be aware that this service is extremely busy, and there may be a waiting list.

What to do next

People needing the help of the information and advice team should ring the office on (01983) 525282, email us or fill in the simple form below. If nobody in the team is available when you ring, we will call you back as soon as possible.

Get in touch with the Information and Advice Service

Please leave a contact number or email, or both, to make sure that we can contact you back.

We will only use the email address (or telephone number) to contact you about your specific enquiry. For further details on how your data is used and stored, please see our privacy policy.