Digital Champion Volunteer

According to Age UK research, nearly two million over-75s in England are still digitally excluded[i] in a COVID-19 world

Our Volunteer Digital Champions offer advice and support to older people with regard to using digital technology, such as a tablet or computer.

You will help at our group sessions or visit a client who is isolated in their home.

Patience, empathy and good listening skills are essential, as clients may be beginners and experiencing digital exclusion. We would like you to be available for around two hours a week for six months.

The aim is to support clients with tasks such as online shopping, video calls, searching for information or accessing learning online.

Here are some quote we've received from older people who have had support from volunteer Digital Champions:

"Steve's patience and tuition have enabled me to make sense of my device and I am now taking and sending photos, sending and responding to text messages. The service is brilliant and I am eternally grateful.”

"My tutor is a good teacher who is patient and always spends time to talk to me through my queries. I feel comfortable and enjoy learning.”

“It has been an excellent service…I have been greeted with courtesy and kindness. Mo has been patient and taught me many things like searching the internet, using Google Maps, and accessing services.”

Apply to become a Digital Chamption Volunteer

[i] Age UK analysis, February 2021. There are 4,777,650 people aged 75 & over in England. 41.63% are defined as non-users at the time of the survey, so 41.63% of 4,777,650 = 1,988,936 over-75s.