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Call Age UK Wakefield District

01977 552114 01977 552114

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Our shops have closed for lockdown restrictions

Our shops in Wakefield and Horbury will close from Friday 1st January 2021 until we are told we can reopen. When we are allowed to reopen we will be resuming the operating hours below. We are always grateful for your donations of goods but please bring them when we are open again and have the staff to manage the stock. We will update you as soon as we know we can reopen.

We're here

Our essential services will function over the lockdown period and our phone line is available.  If you require any assistance or support please call our:

Single Point of Contact: 01977 552114

Our phone lines are back to our normal times of:
Monday to Friday 09.30am to 4.30pm 

If you call outside these hours or come through to our answer machine during busy times, please leave your name and number and we will contact you as soon as possible.

Stay home, Keep safe!

We will be holding an online

Annual General Meeting

on:                Monday, 18 January 2021

from              2.00pm - 3.00pm

To download your invitation click here

If you would like to join our Zoom meeting, please click on the link below.

Annual General Meeting - Zoom link

A video from Nova Wakefield District...

Our partners at Nova Wakefield District have compiled this wonderful video, showcasing some of the things our teams did across the Wakefield District in the past year during the Coronavirus pandemic.

We are incredibly proud of the work all our colleagues have done and it’s nice to have others recognise it too.

Click here to watch the video

Age UK Wakefield District - A guide to our services

  • Connecting Care

    We are continuing to work within the Connecting Care Integrated Health and Social Care Teams across the district, ensuring that the complex needs of the older people are being met.


  • Our Workforce

    We currently have more than 100 staff working across the Wakefield District - ensuring that vulnerable older people have access to essential supplies, care and support.


  • Information & Advice

    We provide a range of information and advice services to older people, their carers and professionals, covering a wide range of issues including housing, social care, residential care and maintaining independence.


  • Volunteering

    We have over 150 big-hearted, open-minded Volunteers who are self-motivated and enthusiastic but most of all, can have fun and enjoy working with and caring for others. 

  • Befriending

    Our Befriending service offers isolated and lonely older people the opportunity to be matched with a Befriending Volunteer, who will provide weekly telephone calls, offering conversation and friendship. 

  • Wellbeing

    As we grow older exercise helps to maintain our health, our sense of wellbeing and prevent declining functionality.

    We are continuing to keep our lines of communication open, working with partners to provide information on staying healthy and well.

  • Time for Tea

    Using every way possible to connect with our clients: using telephone, printed Wellbeing packs and Digital Platforms. Looking, always, to support new experiences and ways to stay connected.

  • Snowbell

    In periods of severe winter weather our Age UK Wakefield District's advisors will be available to guide older people and their carers.  There will be 'Snowbell Responders' based in your neighbourhood providing support to help you to keep safe in your own home.

  • Hospital Transport Support Service

    Comfortable transport taking people to alternative locations to convalesce and/or ensuring their safety and security when returning home.

  • Home Shopping Service

    A regular paid for service, taking shopping lists by phone, placing orders and arranging the delivery of supermarket goods directly to your door.

  • Wraparound Telephone Support

    Our specialist trained staff provide much needed telephone support to help older people manage the impact of both self-isolation and returning to outdoor activities.

  • Home Support Service

    We provide a regular, paid for, seven day a week bespoke service, supporting individuals with domestic and personal care needs, to remain in their own home.

Covid-19 (Coronavirus) - Update

It is so important to keep up to date with official advice during the Coronavirus (Covid-19) pandemic, especially for older people. We have gathered together the major web pages, you may wish to consult, here on one page.

The Big Knit is back!

So grab your needles and your brightest yarn and get knitting for Age UK Wakefield District, to help us be there for older people who have no one else to turn to.

If you could spread the word to everyone, and anyone, and ask if they would like to participate in knitting, or crocheting, small hats to fit on innocent smoothie bottles. 

More information about The Big Knit

Keeping Older People Connected

We are really thrilled to tell you that Age UK Wakefield District has won a Community Foundation grant to support a Digital Inclusion pilot programme.

Funding from the Coronavirus Community Support Fund, part of “Government’s £750m support package for charities” distributed by The National Lottery Community Fund.

Over 6 months, we will help 50 isolated, older people use video technology. They will feel less alone, have improved skills and better wellbeing.

More information on our Digital Inclusion Programme


Keep up to date with our planned events, new services on offer, and information about how we're campaigning within Wakefield District to improve the lives of older people.

If you aren’t expecting us, it isn’t us!

Age UK Wakefield District Staff and Volunteers will never just turn up unexpected at your door. We are always responding to your request to us for help and we ring in advance to tell you we are coming so you know when to expect us. All our staff and volunteers carry ID badges so do not believe anyone claiming to come from Age UK Wakefield District who turns up unannounced and without a correct ID badge. If you need help for yourself or anyone in the Wakefield District who is over 50 please call our main number 01977 552114 and we will help in any way we can.

Our quality marks

Age UK Wakefield District has achieved the Age UK Charity Quality Standard (CQS).  The CQS is externally assessed by quality assessment experts, SGS.