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Call Age UK Wakefield District

01977 552114 01977 552114

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Covid-19 (Coronavirus) - Update

It is so important to keep up to date with official advice during the Coronavirus (Covid-19) pandemic, especially for older people. We have gathered together the major web pages, you may wish to consult, here on one page.



Please call Age UK Wakefield District to see if we can help you in any way.

Our phone lines are available Monday - Friday 09.30am to 4.30pm

If you call outside these hours or come through to our answer machine, please leave your name and number and we will contact you as soon as possible.

We are taking over 100 calls a day, signposting individuals into appropriate offers of support


Age UK Wakefield District - Covid-19 (Coronavirus) Response Plan

  • Connecting Care

    We are continuing to work within the Connecting Care Integrated Health and Social Care Teams, ensuring that the complex needs of the older people are being met

    Currently managing around 300 calls per week

  • Our Workforce

    We currently have more than 250 staff and volunteers working across the Wakefield District - ensuring that vulnerable older people have access to essential supplies, care and support


    We are recruiting online and promoting neighbourhood volunteering through #WakefieldCares

  • Information & Advice

    We provide a range of information and advice services to older people, their carers and professionals, covering a wide range of issues including housing, social care, residential care and maintaining independence

  • Befriending

    Supporting socially isolated individuals with safe and well checks, and making wellbeing calls through the telephone


  • Hospital Transport Support Service

    We are now offering vulnerable people who have been discharged safe and well support

  • Home Shopping Service

    A regular paid for service, taking shopping lists by phone, placing orders and arranging the delivery of supermarket goods directly to your door.


  • Wraparound Telephone Support

    Our specialist trained staff provide much needed telephone support to help older peoplemanage the impact of both self-isolation and returning to outdoor activities


    We are continuing to keep our lines of communication open, working with partners to provide information on staying well

  • Home Support Service

    We are delivering around 400 hours of domestic and social support and personal care each week

    We provide a seven day a week service, supporting individuals to remian in their own home

Keeping Older People Connected

We are really thrilled to tell you that Age UK Wakefield District has won a Community Foundation grant to support a Digital Inclusion pilot programme.

Funding from the Coronavirus Community Support Fund, part of “Government’s £750m support package for charities” distributed by The National Lottery Community Fund.

Over 6 months, we will help 50 isolated, older people use video technology. They will feel less alone, have improved skills and better wellbeing.

More information on our Digital Inclusion Programme


Keep up to date with our planned events, new services on offer, and information about how we're campaigning within Wakefield District to improve the lives of older people.

Changes to free TV licences for over 75's

from 1st August 2020...

Only people over 75 who are claiming Pension Credit will be eligible to claim a free TV Licence. The BBC will contact everyone affected.

Click here for more information from the BBC

Age UK Wakefield District can help you by:

  • Checking to see if you are able to claim Pension Credit
  • Advise you how to apply

Call our Single Point of Contact - 01977 552114 for more information

2 out of 5 people who are eligible for Pension Credit have NOT applied - Across the country this works out to be 600,000 older people

Click here for more information from Age UK National

If you aren’t expecting us, it isn’t us!

Age UK Wakefield District Staff and Volunteers will never just turn up unexpected at your door. We are always responding to your request to us for help and we ring in advance to tell you we are coming so you know when to expect us. All our staff and volunteers carry ID badges so do not believe anyone claiming to come from Age UK Wakefield District who turns up unannounced and without a correct ID badge. If you need help for yourself or anyone in the Wakefield District who is over 50 please call our main number 01977 552114 and we will help in any way we can.

Our quality marks

Age UK Wakefield District has achieved the Age UK Charity Quality Standard (CQS).  The CQS is externally assessed by quality assessment experts, SGS.