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Corona virus (Covid-19) Daily Update

Published on 25 March 2020 04:07 PM

If you aren’t expecting us, it isn’t us!

Age UK Wakefield District Staff and Volunteers will never just turn up unexpected at your door. We are always responding to your request to us for help and we ring in advance to tell you we are coming so you know when to expect us. All our staff and volunteers carry ID badges so do not believe anyone claiming to come from Age UK Wakefield District who turns up unannounced and without a correct ID badge. If you need help for yourself or anyone in the Wakefield District who is over 50 please call our main number 01977 552114 and we will help in any way we can.

It is so important to keep up to date with official advice during the Coronavirus (Covid-19) pandemic, especially for older people. We have gathered together the major web pages you may wish to consult here on one page.

We will regularly visit and post short sentences describing any changes but please always check by clicking through your preferred link and following the options offered.

If you are struggling to get the essentials you need during this period, please ring our main phone number on 01977 552114 and one of our team members will help you.

Please refer to the following trusted sources for your information about Coronavirus (Covid-19):

Wakefield Council:

Provides information on local services and national guidelines regarding Covid-19.

Help with money, housing and jobs during coronavirus

We appreciate that the coronavirus outbreak is a challenging time for everyone. We know that it's having a significant impact on people financially and is affecting many individuals, businesses and the local and national economy. We're here to support our residents and businesses as much as we can, and we encourage you to contact us if you're struggling to pay your bills.

This period is especially hard for Carers. The digital resource may prove useful and can be found here:

UK Government website:

New Guidance on Helping Other Safely

You should only leave the house for one of four reasons, and one of these is to provide care or to help a vulnerable person. Even when you are doing this, you need to do so safely. You should be minimising time spent outside of the home and ensuring you are 2 metres (6 feet) apart from anyone outside of your household.

This guidance outlines how you can help and importantly, how to do this safely.

People struggling with their mental health during the coronavirus (COVID-19) outbreak will be offered additional online support and practical guidance to help them cope.

NHS website:

Information for people at high risk:

Age UK National:

Alzheimer’s Society - Dementia:

A useful site for people caring for loved ones with Dementia

Looking after your mental health:

NHS resources:

MIND - Great tips on managing self-isolation:

MIND - Activities to stay well during self-isolation:

Mind also have lots of tips and information on managing time at home and things to do.

NHS - Physical Fitness guides to stay well during self-isolation

West Yorkshire Combined Authority - Public Transport Service Updates:

For people who do need to make essential journeys, our web site is the best place to go for updates and details of any changes

The AccessBus service provides door to door pre-booked journeys for older people across West Yorkshire.  As the situation with Covid 19 has developed, we have been adapting our service in order to try and maintain safety for customers. This has included reducing the service to only provide journeys for essential shopping trips and restricting passenger numbers to allow passengers to spread themselves out within the bus.

We are contacting all of our AccessBus customers to encourage them to use other alternatives to get shopping (family, friends etc). For those customers who do not have friends or family who can help, we are signposting them to other sources of support within their communities. 

We will be updating this page and links with more resources and information as we have it.


Watch out for COVID-19 related fraud:

There was a 400% increase in COVID-related scams in March, with victim losses totaling almost £970,000.

Most of the reports are related to online shopping scams where people have ordered protective face masks, hand sanitisers, and other products, which have never arrived.

Protect yourself:

  • Don’t click on links, or attachments in suspicious emails and never respond to unsolicited messages and calls that ask for your personal, or financial details.
  • If you’re making a purchase from a company, or person you don’t know and trust, carry out some research first and ask a friend, or family member for advice before completing the purchase. Where possible use a credit card to make the payment, as most major credit card providers insure online purchases.
  • Always install the latest software and app updates to protect your devices from the latest threats.

Action Fraud have the latest advice on avoiding scams.