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Coronavirus Update

In line with government advice we have taken the decision to cancel all of our outreach surgeries until further notice. We will also not being running drop-ins or face to face appointments at any of our locations.

However you can still access our Information and Advice service:

By phone: 0800 019 1310 or email:

If you need general advice outside of our opening hours 9am – 5pm then please call Age UK Advice Line: 0800 678 1602

Lines are open 8am - 7pm, 365 days a year (please note this number will not be able to help with Help at Home enquiries).

Click here for the latest information about the Coronavirus and how to reduce your risk.

For free and confidential information and advice call 0800 019 1310

We offer impartial local information and advice on a range of topics relevant to everyone over 50 - everything from finding great social activities near you to help at home to care homes in West Sussex, welfare benefits and getting a blue badge.

Just call us on 0800 019 1310

Our lines are open 10am-2pm Monday to Friday

Service availability

These services are available to residents of West Sussex, Brighton & Hove

Due to Coronavirus our services are under constant review and are subject to change. For the latest information on services where you live please contact us.

tel: 01903 731 800


Age UK West Sussex, Brighton & Hove offers a free and confidential information and advice service for people over 50, their families and carers.

Opening times:

Our information and advice officers are available Monday to Friday, 10am to 2pm.

How we can help

Our advisers provide up-to-date information and advice on a range of topics, including:

  • Welfare Benefits
  • Housing Needs
  • Finding Help at Home
  • Health and Social Care
  • Family and Personal Matters
  • Leisure and Social Activities
  • Money Advice
  • Care Planning
  • Care at Home
  • Advice for Carers
  • Advising you of your rights
  • Most other things that affect the quality of your life

What we will do

  • Provide you with information that is accurate and up-to-date
  • Explain the choices you have to enable you to make informed decisions
  • Take action on your behalf, if you need support
  • Point you in the right direction if we are unable to help

Newtons Appointments

We also offer appointments at Newtons Health Practice - Haywards Heath. 

We can help with:

  • Application forms for benefits
  • Blue Badge forms
  • Housing options
  • Money advice
  • Care issues
  • And all other enquiries that the information and advice service can help with

Please call 0800 019 1310 or email: to book an appointment.

Newtons Health Practice - This is by appointment only and operates the first Monday of the month. 

Newtons Health Practice, Heath Road, Haywards Heath, RH16 3BB

Please check with head office as we do sometimes add further surgeries to meet demand.

To view our Statement of Service please click here.

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