Age UK Kensington & Chelsea uses cookies to ensure that we give you the best experience. By continuing to use this site, you are agreeing to our policy. To read more about how we use cookies and how you can control them Read our privacy policy
Skip to content

Volunteering is an excellent way to give back to your community and gain new skills. By offering your time you will make a real difference to the lives of local older people.

All you need is enthusiasm and a bit of time and we will provide the rest!

Who can volunteer?

Anyone who is over the age of 16 with time to spare is welcome to apply to be a volunteer. Our volunteers are as diverse as the community we serve, ranging in age from 16 to 92. Some roles (such as befriending) require a regular weekly commitment, wheras others are on a more casual basis.

All volunteers occupy a position of trust and, since much of our work is with people who are vulnerable, we use the Disclosure and Barring Service (DBS) to help us to ensure their safety and wellbeing. This means that, as well as providing references, you will be asked to show some forms of identification to verify the details you give. Having a criminal record will not necessarily bar you from volunteering with us.

Please contact our volunteering team at for further information. 

Volunteering Opportunities

There are lots of different ways you can get involved as a volunteer. Depending on the project, we will ask for a short, medium or long term commitment. You will have the opportunity to meet new people and the pleasure of knowing you are helping others who need it.

All of our current volunteering opportunities are listed below. If you would like to get involved or find more abour it, please contact Teresa Pope on 020 8969 9105 or by email using the details listed.



When do you need me?


Befrienders make weekly visits to housebound and isolated older people in their homes to provide regular companionship.

Mainly weekday mornings and afternoons. In some cases early evenings and weekends are possible.

Minimum requirement: Weekly for 6 months

Befriending people with memory loss

Volunteers make regular weekly visits to support people with memory loss to pursue their interests, maintain independence and retain social contacts.

Weekday mornings and afternoons.

Group Befriending: 
Activities & Events

This project combats loneliness and isolation by supporting older people to take part in group activities and make friends. Volunteers assist with a variety of activities which take place weekly, fortnightly and monthly.

Weekday mornings and afternoons, and occasional weekends. 

Memory Cafés

Monthly gatherings for people with memory loss and their supporters  and carers. These groups increase independence, reduce social isolation and provide stimulating opportunities for people with dementia to socialise through a range of quality activities.

First Tuesday and last Friday of the month


Assisting people who struggle to get out and about to get to appointments or run errands. This can be on foot, public transport or by taxi.

This can be as and when you are available, and does not require a weekly commitment. 

Weekdays, but occasionally during early evenings and weekends. 

Walking Support

Weekly visits to accompany an older person to walk in their local neighbourhood. This service aims to improve confidence to walk outside following a setback such as a fall or a stay in hospital.

Weekday mornings and afternoons

Exercise for the Mind

Weekly classes for people with dementia to nurture and maintain cognitive skills, body co-ordination, creative and physical expression and social interaction.

Wednesday and Thursday afternoons

Chair Based Exercise

Weekly visits to support an older person at home to complete a series of chair based exercises. You will help them to improve their mobility, strength and independence.

Weekday mornings and afternoons

Shopping Trips

Weekly shopping trips for people who cannot use public transport due to disability or frailty, so that they can continue to do their own shopping. Trips are run every Wednesday and Thursday to supermarkets in and around west London. Volunteers assist people with getting on and off the minibus and support them in the supermarket.

Wednesdays 10:30am to around 3:30pm

Thursdays 11:30am to around 4:30pm.

Minibus Drivers

We need volunteer minibus drivers for regular events such as shopping trips and outings within the Greater London area.

Drivers need to have held a clear British driving licence for at least 2 years. Special minibus (MIDAS) training will be provided.

Weekday mornings and afternoons

Practical Help

Getting older may mean that previously simple tasks like hanging a picture, taking your curtains down or changing a light bulb can become more difficult. Volunteers provide support with a range of small DIY tasks.

This can be as and when you are available, and does not require a weekly commitment. 

Weekdays, but occasionally during early evenings and weekends during daytime.

Information & Advice

Volunteers provide basic information and advice on housing and welfare benefits, and can assist with form filling. Local knowledge and experience providing information and advice is very beneficial. Regular commitment required.


Volunteer Resources


Age UK Elearning 

If you are volunteering with Age UK Kensington & Chelsea then we ask that you sign up for our online training courses at Age UK elearning website where you will need to register by emailing with your full name and which Age UK you’re from, then you will be sent you your login details. 

We highly recommend you complete these courses:

  • Volunteer intro
  • First 5 minutes
Health Watch Training 

We also highly recommend utilising the free Health Watch Online Training as they provide a comprehensive volunteers training course. You can register for the Volunteers Passport here.  

After registering please go into the 'Volunteer Learning Passport' folder where you will find a range of courses that you might find useful. We recommend competing the following: 

  • Equality, Diversity and Human Rights for Volunteers
  • Safeguarding Adults for Volunteers
  • Mental Health Awareness for Volunteers
  • Communications for Volunteers 
  • Data Security Awareness for Volunteers 
  • Conflict Resolution for Volunteers

There are also a range of other training courses available on the Health Watch website, which you might want to check out if you have an interest or you feel is relevant for your role as a volunteer.


What else you can do to support us

  • Take part in a fundraiser

    Could you help us to raise vital funds by taking part in a fundraising event? We have regular events such as sponsored walks, but you could also do your own fundraiser like a cake sale.

  • Get your colleagues involved

    Could you talk to your colleagues or your employer about how you can support us? We have lots of ideas for how organisations can get involved, including sponsoring an event, making us Charity of the Year, or donating equipment.