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Age UK Kensington and Chelsea hosts a range of Digital Inclusion projects to help older people—particularly in developing their digital skills. All digital inclusion services are completely free! We just ask you to bring a commitment to attending sessions and a willingness to learn new online skills.


The Kensington and Chelsea and Westminster Social Isolation Project

The KCW Social Isolation project supports and enhances existing Older Adult Mental Health services provided by CNWL (Central and North West London NHS Foundation Trust) by providing targeted outreach support to vulnerable elderly people, including those living alone who are more likely to experience social isolation.

The support is person-centred, one-on-one and driven by what the older person needs to learn. For example, someone might need support in video calling, shopping online, email use, social media, video calls, internet browsing or even an online hobby.


Digital Clinics

Our Activities and Events Team run Digital Clinics that invite volunteers to show older people how to make a phone call, send a text message, download photos or connect via Zoom. If someone has questions about using their own laptop, tablet or smartphone, they can bring along their own devices. Get in touch at


Useful Resources

Age UK National have developed a series of step-by-step instruction guides that can help people feel confident and safe online. They cover everything from sending an email and shopping to making sure people are using the internet securely.

There are guides for beginners as well as guides at intermediate and advanced levels, for when people are feeling more confident online.

Check the instruction guides on this link.

Learn My Way has free courses for you to learn digital skills to stay safe and connected.

My Computer My Way has simple 'how to' guides to make your device easier to use



Please reach out at if you have any questions about Age UK Kensington and Chelsea Digital Inclusion Services!