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Porter Valley In Touch Volunteer Opportunity

Be a part of a transformative new service in our Sheffield community

Although we are starting to see hints of things returning to a new kind of normal, there are still lots of older people who are struggling with social isolation and health issues, whose confidence has been understandably knocked due to the corona virus outbreak.

Before lock down started, we were due to begin a new project in partnership with the NHS called Porter Valley in Touch that aimed to help reduce social isolation and increase independence and general wellbeing for older people living in Sheffield. Unfortunately this project had to be put on hold because of the pandemic; however, we are now in a position to begin this innovative project, that is so important for our older community, now more than ever!

Even though it has had to change a little in order to maintain safety and social distancing, friendships can still be formed and hobbies and skills can still be shared, whether that’s over the phone, video call, or whilst maintaining a safe, two metre distance with necessary protective items and precautions.

Could you help? The project works by pairing up a volunteer with an older person who has been identified by health services as being isolated or lonely and who might have mild mobility or health issues and could benefit from this service to support them to regain their confidence and independence. Volunteers will be able to share hobbies and interests with the person they have been paired with, as well as support them to learn, or re-learn new skills such as simple domestic tasks, accessing zoom or skype to keep in touch with family, friends and services that have moved online, or gaining confidence in leaving the house and travelling. When shared, these skills (that you may have not even realised you have!) can have a huge positive impact on someone else’s life.

We Provide Training
All volunteers taking part will be given expert training and support to enable them to take part in this role. It’s a fantastic opportunity to support the older community of Sheffield, make new friends and support someone who could really benefit from your friendship and support. This is a unique project, bound to be endlessly rewarding for everyone taking part. Volunteering will only require the commitment of a few hours each week and all volunteer expenses are covered, so it is suitable for people returning to work full or part time and people who have been furloughed.

Interested? Read on to find out more!
If you’re interested, but not sure whether or not this is right for you, you can take a look at the extra information we have below (by clicking on the drop down options).
You can then download and complete a volunteer application form, or if you're not ready to apply, you can fill in our short “initial interest” questionnaire below instead. A member of our team will then get in touch with you with more information, and you can join one of our upcoming Zoom drop in sessions to ask any questions you may have and chat to our team and other volunteers too.

Volunteer Ashely & Sylvia (Member's of Age UK Sheffield's current Befriending/In Touch Service)

Click on the headings below to find out more

Key Things to Know About Volunteering!

  • You would only need to commit to a few hours per week
  • Full training will be provided beforehand
  • No previous experience necessary
  • Add highly sought after skills to your C.V. & job application forms
  • You’ll be supported throughout the whole process & receive a training & resource pack plus emergency contact details
  • Volunteer expenses are covered so there’s no hidden costs
  • Help reduce pressure on local NHS services
  • You will receive a certificate from Age UK Sheffield upon completion of training & volunteering
  • You will need to complete a DBS (criminal record) check

Read Feedback from a Current Volunteer and Client

To get an idea of how rewarding our In Touch service can be, please read the feedback from Harold, one of our clients, and Steve, the volunteer who visits him each week as part of our Befriending/In Touch service, which has many similarities with the new Porter Valley in Touch service.
Click here to read their feedback.

Apply to Volunteer

If you are interested in volunteering for this new service, we would love to hear from you! Simply click "Download Pack" to access the relevant documents to support your application, including the application form and the volunteer role description. Should you have any issues downloading the application pack, please email us

If you have questions about volunteering, or aren't quite sre if it is right fr you, you can complete our initial interest form, or come along to one of our upcoming Zoom Volunteer Drop in Sessions detailed below!

Complete our Initial Interest Form

Complete our Initial interest form by clicking the link below and a member of our team will follow up with you! 

Click here to complete initial interest form.

Upcoming Zoom Volunteer Drop in Sessions

We are hosting some Zoom drop in sessions for people interested in volunteering for this service. It will provide the perfect opportunity for you to:

- Find out more about the purpose of the new Porter Valley in Touch Service and what the volunteer role will involve.
- Hear from the service’s volunteer coordinator about the training that will be provided and the ongoing support you will receive.
- Opportunity to meet other people interested in volunteering.
- Ask the volunteer coordinator and other key members of staff any questions you may have
- Receive support filling in your application form.

There's no need to book, simply show up! 
All you need to do is choose the 'drop in session' date that suits you best, then, at the time the meeting is due to start simply:
1. Click the blue link (see below)
2. Click ‘join from your browser’ to join the video call

If you would like any advice in advance of joining the drop in meeting, please get in touch by emailing


Thanks for joingingthe sessions we held on the 30th June and 2nd July. We will add more dates in due course.


Get in Touch

If you have a query about our new service or need help with your volunteer application, please get in touch.
Call: 0114 250 2850

View our Poster

If you would like to download our poster to help us spread the word please click here.