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Our charity provides an independent & not for profit service to help people in Sheffield to live independently in their home

As we get older, it can sometimes become harder to keep on top of some tasks around the home. Our “At Home” service provides a flexible, fully trained personal assistant to help you or a loved one with a variety of day to day tasks.

Whether you need help with the cleaning, someone to take you shopping, or just a friendly face to give you a hand preparing your food and to have a cuppa with, we can put together a support plan to suit your needs.

Our “At Home” service always begins with a free (no obligation) initial assessment and care plan, as well as a benefits check (to support you to ensure you are claiming any money that you are entitled to). It’s a paid-for service, at a competitive rate of £26 per hour*. Over the years, our hundreds of customers have told us that they really value the service because:

  • We provide a full hour’s service, and don’t take time off for travelling
  • All of our staff are fully trained and DBS checked
  • We aim to provide the same support assitant every time, as often as we can so that you can expect to see the same friendly face and really get to know your support assistant.
  • As a charity, we don’t make a profit. Any small surplus goes back into providing free services for older people in Sheffield.
  • Our service complements other care services really well.

Things we can help with include:

  • Taking you shopping/shopping for you
  • Cleaning/ Laundry
  • Preparing meals
  • Gardening
  • Attending hospital/GP appointments
  • Digital support e.g. skyping family
  • Socialising
  • Correspondence
  • Support with finances

Please note, we do not provide personal care.

For more information on our “At Home” service, you can read the leaflet linked at the bottom of the page and the feedback below.

To discuss the service in more detail and book a free initial assessment, care plan and benefits check, please call us on (0114) 250 2850.


Length of appointment

Price (£)

1 hour (minimum appointment)


1 hour 30 minutes


2 hours


2 hours 30 minutes


3 hours


Service Feedback

Click the quotes in the boxes below to see feedback we have receieved from families in 2019 about their experience of the At Home service.

Daily visits mean we know she is safe and not isolated

“Our Mum lives on her own and is fiercely independent, but as dementia limits that independence, daily visits by Age UK Sheffield At Home Practical Assistants, mean, we as a family, know she is safe and not isolated. They look after Mum, but put all our minds at ease. We’d be lost without them.”

Feedback received 30/04/2019

We have them to thank for helping Mum adjust to life without Dad

“The Age UK Sheffield At Home service provided crucial support for my Mum when she needed it most & gave me a vital line of communication and on the ground assistance - essential when trying to help Mum, literally, from the other side of the World!
The At Home practical assistants have been my eyes & ears as well as becoming Mum's friends, helpers & supporters for almost 2 years now.

We have them to thank for helping Mum adjust to life without Dad, moving home and re-establishing the social & community circle so important to her daily life. Frankly - I couldn't have done it (nor continue to do it) without the At home Service & Mum wouldn't be in the positive space she is either - it's been a wholly satisfying experience”.

Feedback received from family living in Australia 30/04/2019

Mom benefitted from being able to remain in her own home with someone undertaking the chores of home keeping

“Fiercely independent, a widow living alone in her family home of over 50 years, persuading my Mom aged 90 that she needed help and support around her home was no easy task.
How to choose an organisation to live up to her expectations was a daunting challenge.
Seeking advice about elderly care services in Sheffield I was pleased to discover that Age UK Sheffield provided their unique At Home Service.

For the last two years of her life Mom both enjoyed and benefitted from being able, not only to remain in her own home with someone undertaking the chores of home keeping, but also for the truly invaluable companionship and friendship of her practical assistant who became her special regular, willing helper. Nothing was too much.”

Feedback received 02/05/2019.

Meet the Team

Louise is our At Home Service Cooridnator. You can read more about her rolefrom her interview in our magazine below.