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Financial Wellbeing Support

financial wellbeing support service

Age Cymru Dyfed is proud to be playing an active role in the newly launched Financial Wellbeing Support Service, delivered in partnership with project lead Carers Trust Crossroads West Wales.

Together, we are providing practical, trusted, and compassionate financial support to help people across Carmarthenshire take control of their money and improve their wellbeing.

This new service has been set up to give people in Carmarthenshire the tools, guidance, and support they need to take control of their finances. With trained, local staff on hand, the partnership is committed to offering practical, trusted, and compassionate support — ensuring no one has to face money worries alone.

Together, Age Cymru Dyfed and Carers Trust Crossroads West Wales are working to make a real difference to residents’ lives, focusing on those who are most at risk of financial hardship, including carers, vulnerable individuals, and families across the county.

Who the Service is For

The service is designed for anyone experiencing financial pressures, with a particular focus on:

  • Carers

  • Older and vulnerable individuals

  • Families facing financial hardship

How Age Cymru Dyfed Can Help

Our team provides confidential, one-to-one support in Carmarthenshire, including:

  • Debt support – Managing debts, negotiating with creditors, and creating realistic repayment plans.

  • Income maximisation – Checking all available sources of income, grants, and discounts to boost household budgets.

  • Budget planning – Offering personalised advice to help residents take control of their finances.

How Our Partner Helps

As lead partner, Carers Trust Crossroads West Wales provides additional specialist support with:

  • Welfare benefits – Guidance through the benefits system, clear advice on entitlements, and help with applications.

  • Appeal support – Advice and representation if a claim has been denied or reduced.

  • MoneyHelper – Access to a simple benefits calculator to quickly check what financial support you may be entitled to.

Why This Matters

At Age Cymru Dyfed, we know how stressful money worries can be. That’s why our team is here to listen, give clear advice, and help residents find practical solutions.

By working together with Carers Trust Crossroads West Wales, we’re ensuring that people in Carmarthenshire can access the right support when it matters most.

Get in Touch

Age Cymru Dyfed staff are available across Carmarthenshire to support the delivery of this much-needed service.

👉 Find out more or access support today via the Financial Wellbeing Support Service – Carers Trust Crossroads West Wales

📸 Photo: Launch of the new service with key members of staff including Age Cymru Dyfed CEO Simon Wright, Caroline Davies (Deputy CEO), Alex Bailey (Financial Wellbeing Officer), Georgia Lawrence (Financial Wellbeing Officer), and Michelle Davies (Financial Wellbeing Digital Champion).