Full-Time Office Administrator – Advice and Support

Are you: Highly organised with attention to detail? Proactive and self-motivated? At ease with office systems?

Then you might be just the person we are looking for!

Why Work for Us?

We are a friendly, supportive team offering a pleasant working environment within our modern Taunton office, training opportunities and the chance to make a real difference. At Age UK Somerset we are committed to creating a workplace where our people feel supported, valued and able to thrive. To promote staff wellbeing, we offer a range of benefits, including:

• Employee health and wellbeing services, including an Employee Assistance Programme
• Workplace pension scheme with generous employer contribution
• Enhanced annual leave and length of service entitlement plus bank holidays
• Company sick pay
• Closure over the Christmas period
• Great shopping discounts and rewards
• Flexible working policies

About the Role

This is a rewarding administration role within the charity sector, based in our Taunton, Somerset office. The successful candidate will support our community advice services and make a meaningful difference to older people every day.

Key Responsibilities

• Administrative service delivery support for the Advice and Support department
• Data management / monitoring and data reporting
• CRM / database maintenance
• Planning, coordination and scheduling of outreach sessions
• Processing and coordination of referrals, enquiries and applications
• Maintaining effective communication with clients, carers, professionals and partner organisations

Skills & Experience

• Office administration within a customer-facing environment
• Understanding of a charity or social care environment is a bonus (but not essential)
• Strong Microsoft Office skills, including Word, Excel and Outlook
• Data entry, record keeping and CRM / database management
• Producing reports or processing data for monitoring
• Diary management / scheduling
• Strong IT skills, including Microsoft Office (Word, Excel, Outlook).
• Handling enquiries via telephone, email and written communication.

   

Appointment to this post is subject to satisfactory references.

Closing Date: Tuesday 30th June 2026, 11pm

Interviews: Thursday 9th July 2026