FOR CORONAVIRUS SUPPORT
Visit our dedicated website - www.ageuksomersetcoronavirus.org.uk
With services opening up slowly across the UK we wanted to keep you updated on where we are with regards to our services and our office opening.
Currently we are all working from home and our Taunton office will remain closed to the public until further notice.
But we are only a phone call (or email email@example.com) away!
We are continuing to run most of our services, so if you need:
We are currently working hard to be able to resume our Ageing Well exercise sessions at some point in the future and many of our existing class members have just started participating in many classes online!
Our Befriending service continues to run mainly over the phone but with some of our volunteers, if stringent safety measures are in place, beginning to do socially distanced face to face meetings.
For those who would like to have someone to chat to on the telephone we now offer a Friendly Phone Calls service. Call 01823 345610 if you’d like more information.
Our Toe Nail Cutting service will soon restart gradually and we will be in touch with our clients who are affected to arrange a suitable way forward.
We are still working hard to do all we can to support older people in Somerset and North Somerset so please don’t hesitate to get in touch. We are fully staffed and are standing by to be of service!
We are experiencing a high number of calls so please leave a message and we WILL call you back.
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We have been receiving a number of calls from people asking to volunteer with us during this time. As completing the volunteer application and training process for us can take several weeks we are suggesting that instead you consider:
Take part in neighbourly volunteering and help support older people in your community who are staying at home due to the coronavirus epidemic.
To help you get involved we have produced a postcard that you can print off and complete with key information (including our contact details) and post to older people in your area to let them know you are available should they need support.
If you are interested in volunteering with us in the future we would love to hear from you and will keep your contact details on file ready for when we are resuming normal service.
As the local charity for older people we are working with local authorities and other local voluntary groups and organisations at this trying time to put in place a county-wide plan to ensure that those in need of help are supported. With new government advice that people over 70 should self-isolate we are urgently reviewing how we will be providing our services. More information will follow.
Some nasty people are taking advantage of people's anxiety during this time to try to scam them. We've had some information about various scams going round.
Would you like some help understanding which benefits you may be entitled to? Our Information and Advice Advisors are here to help you.
We provide information and advice for older people, their families, friends and carers. If we can't help we'll know someone who can!
Our quality marks
Age UK Somerset has achieved the Age UK Charity Quality Standard (CQS). The CQS is externally assessed by quality assessment experts, SGS.