Let's move together and improve together!
Many of our community-based exercise classes are restarting on the 17th May and we are looking forward to welcoming you back.
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At the start of the pandemic we set up a new service in response to the increased isolation it has caused many older people to experience. The Friendly Phone Calls service has gone from strength to strength and we are now seeking more Volunteers!
The role involves making a friendly weekly phone call to an older person you will be matched with, to brighten their day and alleviate their sense of loneliness.
If you'd like to volunteer, please email firstname.lastname@example.org.
Would you like some help understanding which benefits you may be entitled to? Our Information and Advice Advisors are here to help you.
We provide information and advice for older people, their families, friends and carers. If we can't help we'll know someone who can!
Our Ageing Well team are working hard to try to get our in-person exercise and strength and balance sessions, of which we had over 100 across the county before lockdown, up and running as soon as possible after 17th May, all being well.
We are preparing to have all of our services “back to normal” as we get to Step 4 in the recovery roadmap, currently planned as 21st June.
Our office will be open to visitors again as soon as this is possible according to the roadmap.
We will be able to begin recruiting Volunteers for all of our services again. Our existing Volunteers who provide home visits for Befriending or to offer help with benefit claim forms will resume these visits only when it is deemed safe, and they feel confident to do so.
Watch this space for more updates as we see how things pan out.
Although we can’t wait, there is still some time to pass and during the remaining months we will continue to offer our services by telephone, email and online. These include our Information and Advice and benefits support services, our Friendly Phone Calls service, our Cognitive Stimulation Therapy sessions and our popular online Ageing Well relaxation and exercise sessions. Our Toenail cutting service has been continuing throughout and the age limit has been changed so those over 55 to join the service.
Because of the success and popularity of our online and telephone based services, we may carry on offering these, in addition to face-to-face options, even after things are “back to normal”.
We have pulled together information from a variety of sources to answer your frequently asked questions.
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Our quality marks
Age UK Somerset has achieved the Age UK Charity Quality Standard (CQS). The CQS is externally assessed by quality assessment experts, SGS.