Age UK Somerset is an independent local charity with the goal of enabling all older people in our area to live later life to the full. Whether you're on a quest to live well into old age, going through tough times alone, or struggling with the cost of living, please get in touch. We're only a phone call away and we are here to help.
At Age UK Somerset, we are passionate about our Ageing Well and Falls Prevention services and the positive impact they have on the lives of older people. We are now seeking someone with demonstrable success in managing a customer-facing service to provide clear leadership and support to the team. This is an exciting opportunity to make a real difference to people’s lives.
The Crisis and Resilience Fund (CRF), is designed to offer targeted help to people facing sudden financial difficulties. Age UK Somerset is part of the Crisis & Resilience Fund Alliance and is providing help for older people in financial need in a number of ways. This could be through help with benefit claims for example, or with small amounts of financial assistance depending on an individual's circumstances.
The service is all about helping individuals feel less lonely, more supported and always listened to. We don't want an older person to feel they have no one to turn to. It is also about talking with individuals to help improve the quality of their life.
We rely on volunteers to deliver the service to clients. So there may be times when, due to volunteer unavailability, we are unable to provide the service in certain areas.
Who can use the service?
What does this service NOT offer?
Is there a charge for the service?
The service is free! However we are a charity and if you would like to make a donation these are not required but are always gratefully received!
Learn more about making a donation here
Who are the Volunteers?
Our Volunteers are friendly local people of all ages, (although the majority are 60+ themselves), who are supervised by us, and have undergone DBS checks and training to be able to help us with this service. Age UK Somerset covers their out of pocket expenses.
We provide a free information and advice service for older people, their families and carers.
We can help with lots of issues. Whatever your question call or email us and we'll try to help.
Promoting physical activity for mental and physical health and wellbeing, our Ageing Well service usually runs more than 150 exercise classes each week. Some of our community classes have restarted, and we also continue to offer some online sessions for those who wish to stay fit at home.
We offer support for people living with dementia in Somerset and North Somerset, their families and carers. We run weekly 'Memory Connections' (MCST) groups and we also provide Dementia Awareness Workshops.
We provide a free welfare benefits service for over 60s in Somerset and North Somerset. If you receive a state pension, we can check to see if you are entitled to benefits such as Pension Credit or Attendance Allowance. Depending on the outcome of the check we may be able to assist with the claim forms that need completing.
The effects of a fall on an older person can be devastating both physically and psychologically.
Our Falls Prevention team provides special exercise sessions to improve strength and balance which have been proven to lessen the risk of falls.
Try our Toenail Cutting service to help you to stay comfortable on your feet
If you are over 55 and no longer able to cut your own toenails this service may be for you. Our trained staff provide a simple toenail cutting service, rated 'Good' by CQS, at clinics across Somerset and coming soon, North Somerset.
Age Co is the trading arm of Age UK and offers a range of products and services designed to help people make the most of later life.
A new joyful singing group that boosts wellbeing, sparks memories, and brings people together. All welcome including those living with dementia and their carers and family members. GET IN TOUCH TO LEARN MORE.
We are delighted to introduce our 5th Guide to Later Life in Somerset and North Somerset, packed full of useful information to help you navigate later life.
Download the Guide to Later Life (pdf)
If you need any information that we provide (factsheets, posters, leaflets, etc), in a different format, please contact us:
email: info@ageuksomerset.org.uk
Telephone: 01823 345610
Post: Age UK Somerset, Ash House, Cook Way, Taunton, Somerset TA2 6BJ
As part of providing documents in another way, we will need to send you messages or documents. Please let us know how you want us to send messages and documents to you and which format you would prefer, for example large print or audio recording.
Published on 28 April 2026 11:26 AM
We have achieved the Age UK Network Charity Quality Standard recognising our organisation’s high standard of performance
Published on 01 April 2026 03:08 PM
We were grateful to receive a kind donation of £100 from Taunton Heritage Trust, raised through Christmas card sales.
Published on 01 April 2026 02:10 PM
We are proud to sponsor the Age Friendly award at the Bristol, Bath & Somerset Tourism Awards. Free entry is now open.
Digital Telephone Switchover & Alarm Users: National Awareness CampaignFrom 2nd June 2025, BT, Virgin Media and several government departments are running a national campaign: making users aware that analogue telecare alarms could stop working as landline phonelines are upgraded to digital.
What is the digital telephone switchover?
Why are landline phone lines switching to digital?
When are these changes happening?
How does this affect personal alarms that use landlines? Telecare users are at risk during the digital phone switchover, as some personal alarms use landline connections (analogue) for their monitoring and SOS call services. If you or someone you know uses an analogue personal alarm, call the landline provider. They are responsible for making sure the alarm keeps working through the switchover and that adequate support is provided.
Where can I find out more?
Customers with a digital personal alarm
|
Sign up to receive our newsletter by email.
 |
 |
 |
Our organisation has achieved the Age UK Network Charity Standard (CQS) recognising the high standard of our performance as an organisation. The CQS is externally assessment by quality assessment experts, BSI.
In addition, as part of our commitment to providing excellent service to our clients Age UK Somerset has achieved the Age UK Quality Assured Standard (QAS) and the Advice Quality Standard (AQS). Learn more here.
