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Age Cymru Sir Gar offer a free and confidential information and advice service for older people, their families and carers

Woman helping man with advice

How to access the service

The office opening hours for Information and Advice are 9am - 2pm Monday to Thursday and 9am - 1pm on Fridays.

You can access our Information & Advice service in a number of ways:

. Telephone 01554 784080

. Email -

. Face to Face - phone us to book an appointment

If you enquiry is outside opening times, you can call Age Cymru on 08000 223 444.

If you are interested in helping people fill out welfare benefit, blue badge or other forms, visit our volunteering page to find out more. 

During 2018 - our information officers and their team of volunteers helped older people access over £1.4 million in welfare benefits.

Our charity attends events throughout Carmarthenshire and South Pembrokeshire and we're happy to give talks on our work to older persons groups and organisations - Just email or phone us to arrange a talk.

We welcome your comments about the service you've had from us. If you have any suggestions of ways we could improve, or if you wish to record a compliment or complaint please get in contact with us.

As part of the advice process we may need to record and retain some of your personal details. This is for statistical purposes and to satisfy the requirements of quality audits. However we will respect your wishes if you don't want us to keep your details. 

Holiday closures: Please note we are closed on bank holidays, Easter (Good Friday - to the Wednesday) and on the days between Christmas Eve and including New Year's Day. 

Free booklets and online information