We're here to help
The facts and figures above, from the latest available monthly statistics, show how we've been helping to make later life better in Somerset and North Somerset.
Become a Trustee with Age UK Somerset
Are you looking for a new and worthwhile challenge? Do you have the enthusiasm and desire to help older people across Somerset and North Somerset live their best life? We currently have a vacancy on our Board of Trustees. Trusteeship is a rewarding but serious responsibility requiring you to take an active role in the governance of the Charity. Trustees must be prepared to give the necessary time for reading Board papers, attending Board meetings, and keeping themselves informed about the Charity's activities.
Age UK Somerset's Christmas Carol Service
Join us on Wednesday 10th December at 11am for a very special FREE Christmas Carol Service in the beautiful Wells Cathedral.
This uplifting event, kindly sponsored by Somerset Care Group, will feature a performance by the Taunton Deane Male Voice Choir and is open to everyone. It promises to be a morning filled with festive music, community spirit, and the joy of Christmas.
💙 All donations from the collection will go directly towards Age UK Somerset’s work – helping us to be there for older people when they have nowhere else to turn.
New Memories Choir on Thursdays in Bridgwater!
A new joyful singing group that boosts wellbeing, sparks memories, and brings people with dementia and their carers and family members together through the power of music. GET IN TOUCH TO LEARN MORE.
Supporting older people in Somerset and North Somerset Age UK Somerset is an independent local charity with the goal of enabling all older people in our area to live later life to the full. Whether you’re on a quest to live well into old age, going through tough times or struggling with the cost of living, get in touch. We're only a phone call away and we are here to help. |
Digital Telephone Switchover & Alarm Users: National Awareness CampaignFrom 2nd June 2025, BT, Virgin Media and several government departments are running a national campaign: making users aware that analogue telecare alarms could stop working as landline phonelines are upgraded to digital.
What is the digital telephone switchover?
Why are landline phone lines switching to digital?
When are these changes happening?
How does this affect personal alarms that use landlines? Telecare users are at risk during the digital phone switchover, as some personal alarms use landline connections (analogue) for their monitoring and SOS call services. If you or someone you know uses an analogue personal alarm, call the landline provider. They are responsible for making sure the alarm keeps working through the switchover and that adequate support is provided.
Where can I find out more?
Customers with a digital personal alarm
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Age UK Somerset's Services
Our Wellbeing Service exists to ensure that every older person has the opportunity to live their best life.
The service is all about helping individuals feel less lonely, more supported and always listened to. We don't want an older person to feel they have no one to turn to. It is also about talking with individuals to help improve the quality of their life.
We rely on volunteers to deliver the service to clients. So there may be times when, due to volunteer unavailability, we are unable to provide the service in certain areas.
Who can use the service?
- Those who live alone and not residing with family or in a care / residential home.
- Those over 60 In the Somerset and North Somerset area.
What does this service NOT offer?
- Specialist support for those with dementia
- Shopping
- Transport
- Home help
Is there a charge for the service?
The service is free! However we are a charity and if you would like to make a donation these are not required but are always gratefully received!
Learn more about making a donation here
Who are the Volunteers?
Our Volunteers are friendly local people of all ages, (although the majority are 60+ themselves), who are supervised by us, and have undergone DBS checks and training to be able to help us with this service. Age UK Somerset covers their out of pocket expenses.
Our other services
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Information & Advice
We provide a free information and advice service for older people, their families and carers.
We can help with lots of issues. Whatever your question call or email us and we'll try to help.
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Ageing Well exercise groups
Promoting physical activity for mental and physical health and wellbeing, our Ageing Well service usually runs more than 150 exercise classes each week. Some of our community classes have restarted, and we also continue to offer some online sessions for those who wish to stay fit at home.
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Dementia Services
We offer support for people living with dementia in Somerset and North Somerset, their families and carers. We run weekly 'Memory Connections' (MCST) groups and we also provide Dementia Awareness Workshops.
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Help with Benefits
We provide a free welfare benefits service for over 60s in Somerset and North Somerset. If you receive a state pension, we can check to see if you are entitled to benefits such as Pension Credit or Attendance Allowance. Depending on the outcome of the check we may be able to assist with the claim forms that need completing.
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Falls Prevention
The effects of a fall on an older person can be devastating both physically and psychologically.
Our Falls Prevention team provides special exercise sessions to improve strength and balance which have been proven to lessen the risk of falls.
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Toenail Cutting Service
Try our Toenail Cutting service to help you to stay comfortable on your feet
If you are over 55 and no longer able to cut your own toenails this service may be for you. Our trained staff provide a simple toenail cutting service, rated 'Good' by CQS, at clinics across Somerset and coming soon, North Somerset.
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We need your help
𝗪𝗲 𝗮𝗿𝗲 always 𝗹𝗼𝗼𝗸𝗶𝗻𝗴 𝗳𝗼𝗿 𝗳𝗿𝗶𝗲𝗻𝗱𝗹𝘆 𝗽𝗲𝗼𝗽𝗹𝗲 𝗮𝗰𝗿𝗼𝘀𝘀 𝗦𝗼𝗺𝗲𝗿𝘀𝗲𝘁 𝗮𝗻𝗱 𝗡𝗼𝗿𝘁𝗵 𝗦𝗼𝗺𝗲𝗿𝘀𝗲𝘁 𝘁𝗼 𝗰𝗵𝗮𝘁, 𝗹𝗮𝘂𝗴𝗵 𝗮𝗻𝗱 𝗺𝗮𝗸𝗲 𝗮 𝗿𝗲𝗮𝗹 𝗱𝗶𝗳𝗳𝗲𝗿𝗲𝗻𝗰𝗲 𝘁𝗼 𝘁𝗵𝗲 𝗹𝗶𝗳𝗲 𝗮 𝗹𝗼𝗰𝗮𝗹 𝗼𝗹𝗱𝗲𝗿 𝗽𝗲𝗿𝘀𝗼𝗻.
Imagine if you lived alone, never saw anyone, had no one to talk to and it was making you feel lonely and miserable. If you can’t you are lucky, for this is the daily reality of many older people in Somerset and North Somerset who, through no fault of their own, find themselves in this position.
𝗙𝗼𝗿 𝗼𝗹𝗱𝗲𝗿 𝗽𝗲𝗼𝗽𝗹𝗲 𝘀𝘁𝗿𝘂𝗴𝗴𝗹𝗶𝗻𝗴 𝘄𝗶𝘁𝗵 𝗹𝗼𝗻𝗲𝗹𝗶𝗻𝗲𝘀𝘀 𝗼𝘂𝗿 𝗪𝗲𝗹𝗹𝗯𝗲𝗶𝗻𝗴 𝘀𝗲𝗿𝘃𝗶𝗰𝗲 𝗰𝗮𝗻 𝗯𝗲 𝗮 𝗹𝗶𝗳𝗲𝗹𝗶𝗻𝗲. Older people are matched with a Volunteer who pays them a visit each week (when the volunteer is available) just to provide a bit of much needed company.
However loneliness is such an issue in our area that sadly we have sometimes have to put older people onto a waiting list for this service until we can match them with a local volunteer.
It's in your power to make someone happy, to give them a reason to be cheerful and to give them something to look forward to each week. 
This is an enjoyable role that really doesn’t take up much time but really does make a huge difference.
If you are willing to help please get in touch, we’d love to hear from you.
Please email volunteers@ageuksomerset.org.uk
or call 01823 345627
Issue 4 of our Guide to Later Life in Somerset and North Somerset is available now!
We are delighted to introduce our fourth Guide to Later Life in Somerset and North Somerset, packed full of useful information to help you navigate later life.
You can view it online or download it
View the Guide to Later Life online
Download the Guide to Later Life (pdf)
Would you like to receive information from us in a different format?
If you need any information that we provide (factsheets, posters, leaflets, etc), in a different format, please contact us:
email: info@ageuksomerset.org.uk
Telephone: 01823 345610
Post: Age UK Somerset, Ash House, Cook Way, Taunton, Somerset TA2 6BJ
As part of providing documents in another way, we will need to send you messages or documents. Please let us know how you want us to send messages and documents to you and which format you would prefer, for example large print or audio recording.
News
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New Charity Trustees sought
Published on 04 November 2025 05:28 PM
Are you looking for a new and worthwhile challenge? Do you have the enthusiasm and desire to help older people across...
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Age UK Somerset achieves National Quality of Advice Standard
Published on 28 October 2025 04:17 PM
We are proud to announce that our Information & Advice Team has successfully met the Quality of Advice Standard (QAS).
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Age-Friendly Finalists Announced for the Bristol, Bath & Somerset Tourism Awards
Published on 15 October 2025 02:49 PM
The Finalists of this year's Age Friendly Tourism Award, sponsored by Age UK Somerset, have been announced!
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Our Quality marks
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As part of our commitment to providing excellent service to our clients Age UK Somerset has achieved the Age UK Quality Assured Standard (QAS), the Advice Quality Standard (AQS) and the Age UK Charity Quality Standard (CQS). Learn more here.