Our Quality Standards
The Age UK Quality of Advice Standard (QAS)
Age UK Somerset is proud to have achieved the Age UK Quality of Advice Standard.
The Age UK Quality of Advice Standard (QAS) shows that our Information and Advice service offers a quality assured service.
It demonstrates our commitment to providing consistent, relevant and effective advice; to customer care, and that our service has clear and relevant procedures in place to manage the delivery of good quality information and advice to clients.
To find out more about this standard please email infoandadvice@ageuksomerset.org.uk or call 01823 345613.
The Advice Quality Standard (AQS)
Age UK Somerset is proud to have achieved the Advice Quality Standard.
We hold the Advice Quality Standard, which provides you with
assurance that our Information and Advice service have met certain criteria that demonstrate a commitment to quality.
To find out more about this standard please visit www.advicequalitystandard.org.uk or email infoandadvice@ageuksomerset.org.uk or call 01823 345613.
Charity Quality Standard (CQS)
Age UK Somerset is proud to have achieved the Age UK Charity Quality Standard.
Our achievement of the Age UK Charity Quality Standard recognises the high standard of our performance as an organisation. It certifies that our organisation is well governed and managed; has a clear direction and strategy; and is committed to ensuring the well-being and safety of older people, our staff and volunteers.
To find out more about our Age UK Charity Quality Standard certification, please email info@ageuksomerset.org.uk or call 01823 345610.
