Digital Skills Support

Our Digital Inclusion Service is currently run by volunteers who provide help for anyone wanting to get more confident with technology.

We can support you with:

• Using your smartphone, tablet, or computer

• Getting online, avoiding scams and browsing safely

• Setting up and using email, text or video calling

• Accessing online services, such as shopping, GP systems, or banking

When We’re Available

Our volunteer Digital Champions are available on:
Mondays, Tuesdays, Wednesdays and Fridays

All support is available by appointment only, and we cannot offer same day appointments.

Waiting List

Please note that we currently have a long waiting list for digital appointments.
We’ll do our best to arrange a session as soon as possible, but there may be a wait before we can see you.

Computer Room

Our computer room is free to use for independent users during opening hours.

You’re welcome to come in to:

• Check your emails
• Browse the internet
• Practise your digital skills

Other Local Digital Support

If you’d like help sooner, there are other local organisations in Hammersmith & Fulham that offer digital support for older people:

Fulham Good Neighbours
Offers one-to-one digital help, digital drop-ins, and a laptop lending scheme for older residents.
Rosaline Hall, 70 Rosaline Road, SW6 7QT
020 7385 8850
Visit website

The Creighton Centre (IT Club for Older People)
Runs a weekly IT Club and tablet-loan scheme in a friendly group setting.
020 7385 9689 (option 1)
homeline@creightonhouse.org
Find out more

Open Age – Link Up Service
Helps people over 50 join social and digital sessions.
020 8962 4141
Visit website

Online Guides and Resources

You can also learn at your own pace using free online resources from Age UK:

Digital Instruction Guides – step-by-step help for email, video calls, and more.

Technology & the Internet – advice for beginners getting started online.