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Age UK Barnet has a number of policies and procedures to underpin our work and ensure that we strive to meet the highest standards possible.

Policies include those relating to employment, recruitment, training and support of volunteers, equal opportunities, service delivery, users rights, data protection and safeguarding. For more information, please contact us.


If you are unhappy with any aspect of our work, we would like to hear about it. We value all feedback, both good and bad, and welcome the opportunity to learn and improve.

If you have a complaint to take up with us please read and follow our complaints procedure.

Further information