Shopping Service

The charge is £20 per month for a single person, which is reduced to £15 if the client is in receipt of means tested benefits.

Please note, this service is not available outside Age UK Barnet - Head Office's catchment area.

Email: shopping@ageukbarnet.org.uk
Telephone: 020 8150 0963

PLEASE NOTE We are currently at capacity but managing a waiting list for new enquiries.

Carefully vetted volunteers are matched with an older person in Barnet who is having difficulty in getting out to do their own essential shopping.

Is there a cost involved?

There is a monthly charge to enable Age UK Barnet to run this service. This charge is £20 per month for a single person, which is reduced to £15 if the client is in receipt of any of the means tested and disability benefits below: (charge is £30 if shopping for a couple/ two people, reduced to £25 if receiving benefits)

* Pension Credit Guaranteed
* ESA Employment Support Allowance
* Job Seekers Allowance
* Housing Benefit
* Council Tax Support
* Universal Credit
* Higher rate of Attendance Allowance
* Disability Living Allowance

The monthly payment is paid in arrears by standing order, and in exceptional circumstances by cheque.

Who is eligible

The service is available to people who meet the following criteria:

* Aged 55 to 70 with an additional health need, or aged 70 plus.
* Have no other method of getting main shopping supplies.
* Able to communicate with the volunteer by phone/email to arrange the shopping list.
* Able to arrange payment for shopping, using a bank transfer, cash or cheque.

How it works

Carefully vetted volunteers are matched with an older person in Barnet who is having difficulty getting out to do their own shopping.

Once a week the volunteer will contact the client by phone to get their shopping list, do the shopping, and bring it to the client’s home. We would expect this to be around 15 items per week as some of our volunteers cycle or use public transport.

When needed, the volunteer can bring the shopping into the kitchen and help to put the shopping away. They may also be happy to do some other small errands such as posting a letter or collecting a prescription.

The client will need to reimburse the volunteer directly for the shopping, either by cash, cheque or bank transfer, immediately after the shopping is delivered.

We will need contact details for the client, and an emergency contact in case of unexpected situations.

Age UK Barnet will recruit and vet volunteers to support this service. If we are unable to recruit volunteers in particular geographical areas of the borough, we may not be able to offer a service to all who request it.

How to access the service

Contact Claire Rosen, Shopping Service Co-ordinator, Age UK Barnet.
Phone: 0208 129 7625
Email: shopping@ageukbarnet.org.uk