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Our Dementia Adviser Service provides advice and information and a link for the whole family to specialist support services

A dementia diagnosis can bring many challenges including feelings of loneliness and isolation. Our advisers can help you plan for the future by offering advice on everything from getting support from your GP and social care professionals to respite care and looking after yourself if you're a carer. We also signpost to a range of activities - including our Living Well Day Opportunities - to encourage people living with dementia to stay stimulated, active and well.

How we can help

Provide a better understanding of how to live well with dementia.

Support people in understanding the progression of dementia and how to stay independent and plan for the future.

Help people to know their rights and entitlements and how to claim welfare benefits and grants.

Provide info on lasting power of attorney and wills.

Suggest stimulating opportunities to take part in - including day activities, local social groups, activities, hobbies, classes, therapeutic sessions and peer support groups.

Give information on accessing care and support including statutory services.

Options for carers to maintain their own wellbeing.

Click here for our Dementia Adviser Service leaflet

How to access the service

Until we are able to meet face to face again, our trained advisors are supporting people living with dementia, their carers and their families via telephone and email.  

By phone: 020 8203 5040

By email or 

If you're a professional looking to make a secure referral, email


Getting a diagnosis

Our dementia adviser Cora on why getting a diagnosis is the first step in getting the right support


Activities for people living with dementia

Click here for our Dementia Activities page.