Volunteer Shopping Escort

Proposed Start Date: ASAP

Minimum number of hours per week: 3 hours per session

Time and Day Required (if applicable): Thursday or Friday

Minimum length of commitment we hope for: 4-6 months

Report to: Volunteer Coordinator

Role Overview: To go on our minibus with our driver to pick up a number of our clients at their homes and take them to one nearby supermarket, help them where necessary with their shopping and return them to their homes again.

Key Task Descriptions:

• Escorting the clients, where necessary, from home to the minibus and then again in reverse when taking them home after the shopping trip
• Bringing the shopping trolleys to the minibus
• Helping them around the supermarket to reach items, read out products if visually impaired, help with bagging up and getting shopping onto the minibus.
• Generally being around to help where required.

Skills/Attributes Required:

• Friendly & polite
• Caring nature
• Good Listening & communication skills
• Non-judgemental attitude
• Able to maintain Confidentiality
• Reliable with a flexible approach
• Commitment to all Age UK Hammersmith & Fulham Policies & Procedures Experience Required:
• Knowledge and understanding of older people and the issues affecting them.

All volunteers are DBS checked as they will be volunteering with Vulnerable Adults and this is part of our Safeguarding Policy & Procedure.

Mandatory Training & Development: Induction

Volunteer Support: 

• Induction and volunteer get-togethers.
• Reasonable travel expenses to/from centre reimbursed.
• A full time Volunteer Coordinator available when information or support is required.