Skip to content

Purpose of the role:

This volunteer role is designed to support older people who are housebound and unable to get out to do their shopping.

Volunteers will be matched with someone in their local area, and asked to make contact with that client by phone each week to take down their shopping list, do the shopping at a local supermarket and drop it off with the client at their home.

Support and training will be provided.

 

What a befriender shopper volunteer might do in this role:

  • Talk to a client by phone on a regular basis for a chat and to support
  • Purchase and deliver essential shopping and arrange payment
  • Collect prescriptions and drop off to the client
  • Provide information and signposting about other services that be required
  • Feedback to Age UK Barnet after visits about any issues or concerns

Personal qualities most suited to this role:

  • Empathy and an understanding of issues facing older people
  • Able to shop for a client and deliver shopping to their home
  • Patience and sensitivity
  • Reliability
  • Good interpersonal skills
  • Ability to communicate with those hard of hearing
  • A commitment to the role for a period of at least 3 months

 

Location:  Client’s homes in the borough of Barnet. We will match clients and volunteers from the same geographical area where possible.

Time Commitment: Minimum of 2/3 hours per week including travelling time.

What you can expect from us: Age UK Barnet will cover agreed out of pocket expenses for volunteers (e.g. travel costs). We will also insure you for personal and public liability for the time you are volunteering with us providing what you do is risk assessed and agreed. We are happy to provide references for our volunteers.

We accept volunteers from all backgrounds and welcome applications from those with disabilities or health conditions. This volunteering opportunity is subject to a DBS check.

Responsible to: Becky Bayne, Home Support Services Coordinator, Age UK Barnet, Ann Owens Centre, Oak Lane, East Finchley N2 8JT                                            

Role description and how to apply

Fill out the application form below and either send to Lisa Robbins, Age UK Barnet, Oak Lane N2 8LT or email to lisa.robbins@ageukbarnet.org.uk. Please contact Lisa on 020 8432 1422 or email to discuss the role before sending your application.

AUKB Volunteer Application Form.doc

Shopping volunteer role description