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Policies and guidelines

Click on the links below to download any document.

Volunteering policy

Confidentiality policy

Health and safety policy statement

Expenses guidance

General expense claim form

Befriending volunteer client risk review

Befriending support log

Contact diary

Guidance notes for befriending volunteers

Guildance for telephone pals

Donation document

Useful resources

Tips on shopping online:

Online Grocery shop.docx 

Very simple guide to using Zoom:


Online Training

Social Care in Excellence gives access to free online training resources including Safeguarding Adults, Dementia Awareness, Mental Health of Older People.

To access the training register with SCIE. Click on 'All resources' then 'e-Learning courses'. The courses are all listed individually and have a quiz at the end.

Please notify the Volunteer Manager of any courses you complete with proof, so that your records can be updated.

Find out what it's like to volunteer with us