To help us direct your enquiry, please click on the email below which best describes your enquiry to email the relevant team. We'll get back to you as quickly as possible.
For general enquiries or to get involved with our work, you can call us on 029 2043 1555. We're open Monday to Friday 9am to 4pm.
Your email will be forwarded to the right team.
All information and advice queries including benefits, health, money, housing or care.
Call us: 0300 303 44 98 (charged at local rate)
Please include your location in your email as this will help us to deal with your enquiry more efficiently.
We're currently experiencing a very high number of enquiries to our service which means we cannot respond to people as quickly as we’d like to. At present, there is a two week delay in responding to enquiries received by email or letter. Please be aware that during busy times, you may have to wait in the queue before your call is answered.
You can write to us at:
East Moors Road
Cardiff, CF24 5TD
St Andrews Park
Flintshire, CH7 1XB
You can talk to us on our social media channels.