To help us direct your enquiry, please click on the email below which best describes your enquiry to email the relevant team. We'll get back to you as quickly as possible.
Information and advice
All information and advice queries including benefits, health, money, housing or care.
Please include your location in your email as this will help us to deal with your enquiry more efficiently.
Age Cymru Advice - advice@agecymru.org.uk
We're currently experiencing a very high number of enquiries to our service which means we cannot respond to people as quickly as we’d like to. At present, there is a two week delay in responding to enquiries received by email or letter. If you have a more urgent enquiry please telephone our advice line on 08000 223 444. Please be aware that during busy times, you may have to wait in the queue before your call is answered. We are open Monday – Friday 9:30am – 4:30pm.
Register for check-in and chat
Age Cymru is offering a check-in-and-chat telephone service for the over 70s in Wales who live alone.
Anyone over 70 in Wales can register free of charge, to receive a regular telephone call from us in either English or Welsh. All you have to do is call Age Cymru Advice on 08000 223 444 or send us an email - please ensure you include the following information in your email. This will help us deal with your registration more efficiently.
- Name
- Address
- Telephone number
- Please let us know if you're over 70
- Do you require a call in Welsh or English
- An emergency contact - who do you want us to contact in an emergency
- Password - our staff member will say your chosen password at the start of every call. This is to give you peace of mind so you know you're speaking to an Age Cymru staff member.
General enquiries
For general enquiries - webenquiries@agecymru.org.uk
Your email will be forwarded to the right team.
Write to us
You can write to us at: Age Cymru, Ground Floor, Mariners House, Trident Court, East Moors Road, Cardiff, CF24 5TD.
Write to our Golden Thread Advocacy Programme
Age Cymru, Golden Thread Advocacy Programme, St Andrews Park, Queens Lane, Flintshire, Wrexham, CH7 1XB.
Call us
For general enquiries or to get involved with our work, you can call us on 029 2043 1555. We're open Monday to Friday 9am to 4pm.
Social media
You can talk to us on our social media channels.
Age Cymru on Facebook
Age Cymru on Twitter
