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Listen and Connect

Gentleman sitting on the sofa on his phone

Listen and Connect is a telephone listening service for older people who may be experiencing feelings of loneliness and isolation.

The service is based on a whole person approach to health and wellbeing and offers a safe space where individuals can talk to volunteers on a non-judgemental, confidential and compassionate basis.  

Volunteers give service users time and space, listen to their story, hear concerns while offering reflection and support to help them find their own way forward. The volunteers provide useful resources where appropriate and put service users in touch with helpful services. 

To contact Age Cymru’s Listen and Connect service, call 0330 055 4818.

The Listen and Connect service is open Monday to Friday 10am - 4pm. Calls are charged at local rate. 

Would you like to become a Listen and Connect volunteer?

Find out more about how to join us

If you’d like to know more about the Listen and Connect service, call the team on 07425 422683 or email

Further information

Find out more about the Community Assistance Project

Find out more about the Assist and Connect Service

Find contact details for the CAP Team


Last updated: Feb 05 2024

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