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  1. Changes to immigration status - what is an eVisa?

    Physical documents to record your immigration status are being replaced with a new digital system known as an eVisa. Find out more from Age UK.

  2. Universal Credit

    Universal Credit is a new benefit gradually being introduced nationally. It will eventually replace a number of existing benefits. Find out more from Age UK.

  3. Enduring power of attorney

    An enduring power of attorney (EPA) is the older form of power of attorney, which has now been replaced by Lasting Power of Attorney. It is not possible to make a new EPA. However, if you made an EPA in

  4. How to keep cool in hot weather

    sunglasses. Make sure any sunglasses you wear have a CE mark and UV40 label. Keep blinds down and windows closed when it's cooler inside than out. Most medication should be kept below 25°C – so ... or a splash of water on the back of your neck can be better at cooling you down than a fan. Open windows on opposite sides of the home during cooler times (early morning or late evening) to create cross-ventilation

  5. Overcoming financial difficulties in winter

    don’t currently have it. If you own your home, you may be able to get a broken boiler repaired or replaced. Larger energy suppliers have to participate in ECO, but it doesn’t matter whether your supplier ... heat loss. Make sure doors and windows are draught-proofed to avoid loss of heat. Fit draught-proofing strips and draught excluders around doors, sealing gaps around window frames and fitting covers to letterboxes

  6. Students of digital confidence

    A safe window on the world We visit Age UK Hammersmith & Fulham to find out how their classes are providing older people with digital knowledge and know-how on staying safe from scams in an increasingly ... forward an email.” Wendy Age UK Hammersmith & Fulham service user For me, there’s no replacement for having someone next to you, showing you how it works Feeling cut off from your commmunity Outside

  7. Fire safety tips at home

    at least once a year – or get a long-life alarm that can last 7-10 years. It's advisable to replace hard-wired smoke alarms every 10 years. Get specialist smoke alarms if you have hearing or vision ... precautions to stay safe: If you smell gas in your home, turn off the gas supply, open all doors and windows, and call the 24-hour Gas Emergency Service on 0800 111 999  from a mobile phone outside or

  8. 8 tips to tackle the climate emergency

    expand grant support for heat pumps for low-income households. 3. Draught-proof your home Draughty windows, doors and floorboards make homes chilly in winter – wasting heat and increasing your impact ... information about how much energy you’re using. You could make an even bigger difference by replacing old, energy-guzzling appliances with efficient versions (A-G rated and above). We can even make

  9. Shopping safely online

    email address, to make an account.  First, book a delivery slot. This is usually a one-hour window on a specific day, and the price of the slot will vary according to demand. It's a good idea to check ... arrives, get in touch with the online retailer. They should arrange a refund or deliver a replacement. If you're not happy with the response from the retailer you should contact your bank. If you notice

  10. Home security tips and advice

    can do at home to feel safer and put your mind at ease. Improving the security of your doors and windows can reduce the risk of your home being burgled – and help you feel safer. It's not necessarily ... precautions to secure your windows too: Fit locks with keys to all downstairs windows and windows that might be easier for burglars to reach – such as those above a flat roof. Keep window keys out of sight

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