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  1. 'You can’t bank on it any more' - The impact of the rise of online banking on older people, May 2023.pdf

    “You can’t bank on it anymore” The impact of the rise of online banking on older people May 2023 Contents Summary and recommendations 03 Introduction - The rise of digital banking 06 Chapter 1 – How ... Appendix for more information). The results show that while the majority of older people do bank online, with 58% mainly using a digital banking service to manage their main account, there are a significant

  2. Policy Briefing - Living in a digital world after Covid-19 the experience of older people who don’t live their lives online.pdf

    Living in a digital world after Covid-19 – the experiences of older people who don’t live their lives online December 2021 Introduction Many people cannot imagine life without the internet and digital ... the proportion of older people using the internet over recent years, but despite many things moving online because of the pandemic, two in five (40%) of people aged 75 or older in the UK, and more than one

  3. Help with housing costs - how can you apply if you are not online, May 2024.pdf

    Help with housing costs - how can you apply if you are not online? May 2024 Contents Introduction 3 Overview and recommendations 4 Key findings 5 Background 6 The research 7 Getting through 8 Ways of applying ... 2 Help with housing costs - how can you apply if you are not online? 3 Help with housing costs - how can you apply if you are not online? Introduction Digital technology is playing an increasing role

  4. Call for views - Voluntary Online Fraud Charter, Age UK response.pdf

    the Government for acknowledging the critical issue of fraud, particularly fraud that originates online, which has become increasingly pervasive and sophisticated. Unfortunately, a large number of older ... Managing money online The high number of scams and the perception that online banking may not be safe means that some older people are increasingly reluctant to manage their money online. As reported in

  5. Age UK Parliamentary Briefing - Online banking and older people (June 2025).pdf

    Parliamentary Briefing: Online banking and older people June 2025 Summary In recent years, bank branches have continued to close and cash use has declined. The rise of digital banking has put ... bank online, should be protected. We urge Members to attend today’s (5 June 2025) debate on a motion on high street banking closures and banking hubs and raise the points outlined below. Online banking

  6. A beginner's guide to online shopping.pdf

    shopping online Helping you to shop online Publication date: February 2022 Contents Introducing you to online shopping 3 Using this guide 6 Key terminology 7 The benefits of online shopping 11 Is online shopping ... shopping safe? 13 Setting up online shopping accounts 16 S●hopping on Amazon 18 Shopping at Morrisons online 21 Shopping at Sainsbury’s online 23 Shopping at Tesco online 29 Next steps 31 2 | A beginner’s

  7. A guide to entertainment and hobbies online.pdf

    guide to entertainment and hobbies online Using the internet in your spare time Publication date: February 2022 Contents 1. Introducing you to entertainment and hobbies online 4 2. Using this guide 6 3. Understanding ... your YouTube library 60 Finding your YouTube library 61 2 | A guide to entertainment and hobbies online Contents 8. Using BBC iPlayer 62 Creating an account with BBC iPlayer and registering on a computer

  8. An intermediate guide to staying safe online.pdf

    An intermediate guide to staying safe online Helping you to stay safe whilst online Publication date: February 2022 Contents Doing more to stay safe online 3 Using this guide 5 Understanding key terminology ... An intermediate guide to staying safe online 1. Doing more to stay safe online 3 | An intermediate guide to staying safe online 1. Doing more to stay safe online Hello, Welcome to Age UK’s intermediate

  9. A beginner's guide to staying safe online.pdf

    safe online Helping you to stay safe whilst online Publication date: February 2022 Contents Introducing you to online safety 3 Using this guide 5 Understanding key terminology 7 Types of online scams ... stay safe online 13 Banking safely online 16 Shopping safely online 23 Who to contact for help 25 Next steps 26 2 | A beginner’s guide to staying safe online 1. Introducing you to online safety 3

  10. An intermediate guide to online shopping.pdf

    your shopping online Helping you to shop online Publication date: February 2022 Contents Doing more with online shopping 3 Using this guide 5 Understanding key terminology 7 How to shop online 11 Shopping ... shopping online 1. Doing more with online shopping 3 | An intermediate guide to doing your shopping online 1. Doing more with online shopping Hello, Welcome to Age UK’s intermediate guide to online shopping

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