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  1. Volunteers Week 2024 Infographic

    ID205564 05/24 AGE UK IS PROUD TO INVOLVE VOLUNTEERS IN A WIDE VARIETY OF ROLES, INCLUDING: The Telephone Friendship Service Charity Shops Engagement Consultative Network Local Age UK, Age Cymru, Age Scotland

  2. Factsheet - Park Homes (PDF)

    com/partners/park-homes Telephone 01733 797543 Manages the Warm Home Discount scheme for park home residents. Citizens Advice In England go to www.citizensadvice.org.uk Telephone 0800 144 8848 In Wales ... www.citizensadvice.org.uk/wales Telephone 0800 702 2020 National network of advice centres offering free, confidential, independent advice, face to face or by telephone. Citizens Advice Consumer Service

  3. Factsheet - Tenancy rights: rent (PDF)

    checker’ tool on Shelter’s website or seek further advice from a specialist housing adviser. Who deals with a dispute about rent can vary depending on your tenancy. For private and housing association ... to be assured or assured shorthold. See sections 3.2 and 3.3 for general information on rents and dealing with rent increases. Most housing associations are registered with the Regulator of Social Housing

  4. 2025 Sponsorship Form_Portrait

    found a lifeline. Age UK Telephone Friendship Service connected Michael with a telephone befriender, and Michael now speaks to Gemma once a week. “I look forward to my telephone friend from Age UK giving

  5. Here's how your Stream for Ages will help older people.pdf

    in additional income per year for an older person. £250 could help pay towards a whole year of telephone friendship calls to a lonely older person when they have no one else to turn to. If you or anyone ... 8am-7pm, 365 days a year. Sent out 772,813 guides and fact sheets Clocked up 4,972,427 minutes of telephone friendship calls Answered 172,943 Advice Line calls Identified over £25 million a year in unclaimed

  6. FS59 LP How to resolve problems and complain about social care.pdf

    What level of injustice is required? 15 5.3 How and when to make the complaint 15 5.4 How the LGSCO deals with complaints 17 5.5 Types of decision 17 5.6 What powers does the LGSCO have to put things right ... complaint, they should seek your consent. The Local Government and Social Care Ombudsman (LGSCO) deals with complaints that cannot be resolved to your satisfaction by the local authority. They look at

  7. Factsheet - Carer's Allowance (PDF)

    entitled to CA in the future, you can claim up to three months in advance. This gives the DWP time to deal with your claim and pay you as soon as you qualify. 5 Decisions and payments You should receive a ... your circumstances change as it may affect your CA entitlement. You can do this in writing, by telephone, or online if the DWP accepts electronic communications from you. If you do not inform the DWP of

  8. FS55 LP Carer's Allowance.pdf

    entitled to CA in the future, you can claim up to three months in advance. This gives the DWP time to deal with your claim and pay you as soon as you qualify. 5 Decisions and payments You should receive a ... your circumstances change as it may affect your CA entitlement. You can do this in writing, by telephone, or online if the DWP accepts electronic communications from you. If you do not inform the DWP of

  9. Volunteers_Week_2025_Infographic.pdf

    loneliness through nearly 5,300,000 minutes of calls with older people in the last year in the Telephone Friendship Service. Remarkably 642,817 e-Campaigners volunteer with Age UK, helping to ensure the ... fantastic numbers: Age UK is proud to involve volunteers in a wide variety of roles, including: The Telephone Friendship Service Charity Shops Engagement Consultative Network Connect and Support The Silver

  10. ID205780 Running Cause 2025

    James, 74 Loneliness is devastating. I don’t know what I would’ve done if it wasn’t for Age UK’s Telephone Friendship Service. I always look forward to Gemma’s call. - Michael, 74 Here’s how your run will ... Advice The Age UK Advice Line provides free information and advice 365 days a year. Friendship Our Telephone Friendship Service arranges weekly phone calls for lonely older people. Support Age UK’s Silver

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