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  1. CRS_July16_Ofgem_on_Priority_Services_Register_review.pdf

    shortness of breath or signs of agitation, signs that a consumer has not understood, mention of medication. The financial services sector is also working on similar issues and the Financial Conduct Authority’s

  2. CRS_June16_BIS_consumer_landscape_and_quicker_switching.pdf

    Consultation Response Ref 1916 Department for Business Innovation & Skills call for evidence on improving the consumer landscape and quicker switching June 2016 All rights reserved. Third parties may only reproduce this paper or parts of it for academic, educational or research purposes or where the prior consent of Age UK has been obtained for influencing or developing policy and

  3. CRS_Nov17_financial_protections_vulnerable consumers.pdf

    people’s health. Older people are particularly at risk, partly as they are more likely to have existing medical conditions.4 Cold temperatures not only increases their risk of heart attacks, strokes and respiratory ... parents, who were both aged around 90 and living with various health conditions. Their mother was on medication and always feels cold, so their central heating is on constantly. They received a large bill for

  4. CRS_Oct13_Housing_standards_review.pdf

    quarters of a million people aged 65 and over need specially adapted accommodation because of a medical condition or disability and 145,000 of them report living in homes that do not meet their needs.

  5. CRS_Oct14_Housing_standards_review_technical_consultation.pdf

    1 Consultation response to Housing Standards Review – Technical Consultation Ref 2414 Date: October 2014 Name: Joe Oldman Email: joe.oldman@ageuk.org.uk All rights reserved. Third parties may only reproduce this paper or parts of it for academic, educational or research purposes or where the prior consent of Age UK has been obtained for influencing or developing policy and

  6. CRS_Sept14_CMA_residential_property_management_services.pdf

    1 Consultation response to ‘Residential Property Management Services: An update paper on the market study’ Competition and Markets Authority Ref: 1914 Date: September 2014 Name: Joe Oldman Email: joe.oldman@ageuk.org.uk All rights reserved. Third parties may only reproduce this paper or parts of it for academic, educational or research purposes or where the prior consent of Age

  7. CRS_Sept17_Ofgem_default_tariffs_for_domestic_customers.pdf

    Consultation Response Ref 1817 Submission to Ofgem re default tariffs for domestic customers at the end of fixed-term contracts September 2017 All rights reserved. Third parties may only reproduce this paper or parts of it for academic, educational or research purposes or where the prior consent of Age UK has been obtained for influencing or developing policy and practice. Phil

  8. Warm Home Discount - Better Targeted Support from 2022.pdf

    have enough money; enjoy life and feel well; receive high quality health and care; are comfortable, safe, and secure at home; and feel valued and able to participate. 3 Introduction We welcome the opportunity

  9. Age UK - Standing Charge Response - Final 20_3_25.pdf

    have enough money; enjoy life and feel well; receive high quality health and care; are comfortable, safe and secure at home; and feel valued and able to participate. 3 Executive Summary There is a high-risk

  10. Age UK Energy Public Policy Report, March 2023.pdf

    bills capped at certain amounts for people claiming means-tested benefits or living with certain medical conditions. Due to the effective postcode lottery in what support someone could receive, the Consumer ... represent a unit rate discount, meaning that higher energy users (e.g. those reliant on at home medical equipment) would receive a discount relative to the scale of their energy needs. (Linda, age withheld):

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