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  1. Bank branch closure briefing - Sept 16 (PDF)

    bank branches – with the network of separately branded bank branches decreasing in size, Age UK suggests the industry might look again at the concept of shared branches for smaller communities, suburbs ... footfall is too low to support individually branded branches. There may be a role for shared brand mobile branches, providing these have reliable telecommunications, are designed appropriately for all customers

  2. Avoiding scams information guide (PDF)

    August 2025 3 Contents. What this guide is about. 4 Types of scam. 6 Doorstep scams. 8 Mail scams. 12 Phone scams. 14 Email and online scams. 18 Relationship scams. 21 Identity theft. 223 Investment and pension ... trusted information and advice. A scammer might approach you on your doorstep, by post, over the phone or online. New digital ways of communicating have led to an increasing number and variety of scams

  3. AgeUKIG05_Avoiding_scams_inf AP.pdf

    August 2025 3 Contents. What this guide is about. 4 Types of scam. 6 Doorstep scams. 8 Mail scams. 12 Phone scams. 14 Email and online scams. 18 Relationship scams. 21 Identity theft. 223 Investment and pension ... trusted information and advice. A scammer might approach you on your doorstep, by post, over the phone or online. New digital ways of communicating have led to an increasing number and variety of scams

  4. Consultation response - Self-funders in care homes, Office for National Statistics.pdf

    have any suggestions for future publications?(For example: additional or alternative data sources, different methods, other characteristics of care homes or residents) Do you have any suggestions for future

  5. Age_UK_response_to_Ofwat_GSS_consultation.pdf

    among those most vulnerable during supply disruptions, for example those with health conditions, mobility problems, limited means of communication or those who are socially isolated. In some cases, they ... emergency supplies during a disruption, they may not have enough to meet their needs. CCW research suggests that for more than a fifth (22%) of customers who received emergency supplies, it was not enough

  6. An intermediate guide to getting connected.pdf

    13 How to use your mobile data to connect to the internet 13 Using mobile data on an Android 14 Using mobile data on an iPhone or iPad 18 How to use mobile data 13 How to use a mobile broadband unit 20 ... search for information online. This guide will show you how to use public Wi-Fi, hotspots, mobile data and mobile broadband units. It will also explain how to use different tools on your web browser. This

  7. CRS_Sept16_Age_UK_response_to_PSR_strategy.pdf

    emphasis placed on reducing financial crime, scams and fraud. Respondents to Age UK consultations have suggested that the banking and payments industries need to do more to ‘weed scammers out of the system’4 and ... shows that there are innovations that can address these challenges, such as accessible cards and mobile phone apps that talk to the user. The payments system should be developed from an ‘inclusive design’

  8. ageukig01_staying_safe.inf.pdf

    21 Marking possessions. 22 Staying safe when you’re out and about. 23 When you go out. 23 Mobile phones. 26 Going on holiday. 27 Staying safe online. 28 Suspicious emails. 29 Online shopping and ... guide is about As we get older, we might not feel as safe as we used to – whether that’s due to mobility issues, illness or feeling more vulnerable to crime and scammers. This guide outlines ways to protect

  9. The way we pay - Jun 11 (PDF)

    are the current alternatives to cheques? • To what extent can we expect new technologies (such as mobile payments) to meet the needs of financially excluded older people? • Who should deliver essential ... paying for and running clubs and societies. To what extent can we expect new technologies (such as mobile payments) to meet the needs of financially excluded older people? Older people reflect society

  10. RB_Feb16_Older_people_and_power_loss_floods_and_storms.pdf

    companies and park home site owners should develop better emergency support for park home (static mobile home) residents, including safe sources of temporary heat and power. 3. Consider how to reach older ... communicating flood warnings to older people, including those who do not use the internet or mobile phones. They should also consider what types of messages are most effective and likely to prompt action

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