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  1. Age-friendly banking - what it is and how you do it - Apr 16 (PDF)

    (Utah, USA) – preventing abuse through an age-friendly culture 26 Case Study 8: RBS and NatWest – mobile bank branches 28 Case Study 9: RBS and NatWest – accessible debit and savings cards 31 Case Study ... age, health or economic circumstance, nearly everyone needs to bank. However, hearing, vision and mobility issues often arise as people age and can make certain banking tasks such as reading statements,

  2. Older people and power loss, floods and storms - Feb 16 (PDF)

    companies and park home site owners should develop better emergency support for park home (static mobile home) residents, including safe sources of temporary heat and power. 3. Consider how to reach older ... communicating flood warnings to older people, including those who do not use the internet or mobile phones. They should also consider what types of messages are most effective and likely to prompt action

  3. Making the most of your device.pdf

    settings. 2. Tap Accessibility, then Display Size. 3. Use the scroller to choose the size. For Android phone or tablet Changing the font size: 1. Open the device’s settings. 2. Tap Accessibility, then Font Size ... Display & Brightness. 3. Tap View under the Display Zoom setting. 4. Tap Zoomed, then set. 5. Turn your phone off and on again. Detailed instructions and videos Your sight. As well as increasing the size of font

  4. Advice Line leaflet.pdf

    Age UK adviser Calls are always free It’s always free to call us, whether from a landline or a mobile phone. All costs of calls are covered by Age UK, thanks to the generosity of our supporters. Calls are ... getting Attendance Allowance. I never thought in a million years I’d get it. I’ve bought myself a mobility scooter which has changed everything”. Jeanette, 73, who uses our Advice Line You can find out

  5. A guide to choosing a device.pdf

    function. Phones and tablets from lots of different brands fall into the bracket of Android devices. These brands include Alcatel, Google, HTC, LG, Moto, Samsung and Sony. Apple: A brand of phones and tablets ... tablets. Apple phones are known as iPhones and tablets are called iPads. If your device isn’t Apple, it’s likely to be an Android device. Application, or ‘app’: A type of program that you can download for

  6. Welcome to Age UK Perkz (PDF)pdf

  7. MCST survey PARTICIPANTS.docx

    face-to-face MCST groupsClient ID Date satisfaction survey completed Member of staff who completed survey Suggested questions Since joining your group, how have you found the experience?I have enjoyed the sessions ... sure Prefer not to say What has been your favourite part of joining the group? Do you have any suggestions for how to improve the group?Do you feel that attending the group has had an impact onyour wellbeing

  8. A beginner's guide to video calling.pdf

    Using WhatsApp 11 What do I need? 12 Where do I get WhatsApp? 12 Downloading WhatsApp on an Android phone or tablet 12 Deleting apps 14 Downloading WhatsApp on an iPhone or iPad 14 Getting set up on WhatsApp ... video calling is a great way to stay in touch with the people you care about. It’s like having a phone call with someone but you can see them as well as hear them. Keeping in touch with family and friends

  9. Age UK BBC Charter Review March 2026.pdf

    entertainment, and trusted information. For those who experience loneliness, social isolation, or limited mobility, television provides not only entertainment but an essential connection to the wider world. The ... content using a television set, including Smart TVs. By contrast, far fewer older people watch on mobile phones (24%), tablets (32%) or desktop/laptop computers (26%). Nearly half (46%) have not used subscription

  10. Silver Line Helpline.pdf

    Line Helpline. Calls are always free It’s always free to call us, whether from a landline or a mobile phone. All costs of calls to the Helpline are covered by Age UK, thanks to the generosity of our supporters ... listen. 0800 4 70 80 90 Age UK Advice Line The Age UK Advice Line is a free, confidential national phone service, helping you get reliable, up-to-date information and advice on everything from benefits to

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