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  1. RB_March14_Digitalbydefault_Government_services_online.pdf

    Briefing note – Government Services on line The Government wants more people to access public services online. The aim is to make services more efficient and cost-effective but also to provide information ... information and access to services in a way that is quick and convenient for individuals at times that suit them. Services will become ‘digital by default’. The Government Digital Strategy (GDS)1 states

  2. Accessible Financial Services (July 2022).pdf

    Policy Position Paper Accessible Financial Services (UK) July 2022 Older consumers should have safe, convenient and affordable access to financial services. They should be able to expect appropriate ... older people often face significant barriers to accessing financial services, for example a bank branch closure, financial services companies failing to meet their needs, health conditions preventing easy

  3. RB_apr14_services-what_works_spreads.pdf

    Improving later life. Services for older people – what works. Age UK works to improve later life for the 14 million older people in the UK. We do this by addressing health inequality, reducing loneliness ... Rossall and Professor James Goodwin Improving later life. Services for older people – what works. 4 Welcome As a major provider of services to older people, Age UK is deeply interested in what research

  4. An intermediate guide to local services.pdf

    An intermediate guide to local services Accessing and using local services online Publication date: February 2022 Contents 1. Helping you to use local services online 3 2. Using this guide 6 3. Understanding ... to access your local services online 11 GP and pharmacy services 12 Finding your online GP and pharmacy options 12 Downloading the NHS App (England only) 14 Local council services 17 Accessing your local

  5. FS44 LP NHS services.pdf

    Page 1 of 44 Factsheet 44 NHS services September 2025 About this factsheet This factsheet contains information about NHS ‘primary care’ services – services you approach in a non-emergency situation when ... have a health problem. It looks at services to help you identify: ⚫ if you need to see a GP ⚫ services provided by a GP and services you access via your GP ⚫ services from your local pharmacy and other

  6. Written evidence: Bus Services Bill (Mar 17) (PDF)

    Written evidence: Bus Services Bill March 2017 Why bus services matter to older people 1. Age UK believes that wherever they live older people should be able to reach key services, friends and family at ... of older people in all transport planning. 4. Older people themselves have told us how important services are to them: ‘There’s many a time we’d like to do something else but we can’t because of times and

  7. Policy position: age friendly health services (PDF)

    1 Policy Position Paper Age friendly health services (England) March, 2016 Older people must be able to access health services that do not discriminate and are equipped to provide safe, high quality ... understand their needs and aspirations. Key issues Older people are the largest users of health services, representing two thirds of NHS usersi. 65 per cent of all admissions to hospitals are people over

  8. Factsheet - NHS services (PDF)

    Page 1 of 34 Factsheet 44 NHS services September 2025 About this factsheet This factsheet contains information about NHS ‘primary care’ services – services you approach in a non-emergency situation when ... have a health problem. It looks at services to help you identify: ⚫ if you need to see a GP ⚫ services provided by a GP and services you access via your GP ⚫ services from your local pharmacy and other

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