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  1. Age UK response to consultation on bus franchising guidance October 2024.pdf

    welcome efforts to coordinate and improve bus services, which are a lifeline for older people. Wherever they live, older people should be able to reach key services, friends and family at reasonable cost, in ... who struggle to access services and get out and about as a result. The Department for Transport should work with local authorities to support a sustainable network of bus services and develop contingency

  2. RB_Feb17_WB_Index_Indicators_with_Understanding_Society_definitions.pdf

    or South Asian and Chinese dance Have you visited or used in the last 12 months: public library service; an archive centre or records office; a museum or gallery; a historical site (lots of other examples ... tenants /residents group or neighbourhood watch; religious group or church organisation; voluntary services group; pensioners group/organisation; scouts/guides organisation; professional organisation; other

  3. CRS_Feb17_implementing_information_prompts_annuity_market.pdf

    market, including by introducing an ‘annuity comparator’ designed to prompt consumers to consider shopping around for a better deal. The measures now proposed would require a firm to show prospective purchasers ... available across the whole of the market. Consumers would be signposted to the Money Advice Service if they want to shop around further. Key points and recommendations  We are supportive of the FCA’s efforts

  4. Behind_the_Headlines_Coronavirus.pdf

    charity The Silver Line for help in record numbers. Since the pandemic began demand for Age UK’s services has shot up. There has been an unprecedented number of enquiries to Age UK’s Advice Line, which ... issues; financial problems, including intensely practical issues to do with how to pay for goods and services and how to access cash; and anxiety and distress as a result of loneliness, isolation and loss.

  5. Volunteers_Week_2025_Infographic.pdf

    community-based services and support for older people. Volunteers helped to reduce loneliness through nearly 5,300,000 minutes of calls with older people in the last year in the Telephone Friendship Service. Remarkably ... answered 28,700 calls from older people through The Silver Line Helpline. Each week Age UK charity shops open for business thanks to the efforts of 4,263 volunteers Age UK is a charitable company limited

  6. HMT: Pre-paid funeral plan regulation - August 2018 (PDF)

    market, the Competition and Markets Authority is currently considering work on the market for funeral services themselves. This call for evidence on pre-paid funeral plans asks a wide range of questions about ... We have noted, with concern, the high number of ‘lead generator’ websites purporting to help people shop around for funerals. We have also heard reports of doorstep selling as 3 well as cold calls that

  7. Fundraising-guide-2023.pdf

    open front door, so she could watch people passing by. Thanks to the Age UK Telephone Friendship Service, Brenda now speaks to Jasmine, her telephone friend. Life has opened up since we put them in touch ... early. Remember that not everyone is a keen (or skilled) baker, so whether your bakes are homemade or shop bought, everyone can get involved. Talent show We all have talents that we’re keen to share with others

  8. Volunteers_Week_2022_infographic.pdf

    volunteers in our charity shops Engagement The Silver Line Helpline Silver Connects Outreach Friendship Services Charity Shops Local Age UKs Campaigns Events Trustees Administration Volunteers’ Week 2022

  9. RB_Feb17_Age_Friendly_business.pdf

    Age-friendly business Valuing and including older consumers in supermarkets and service companies February 2017 2 Introduction We often hear about our ageing society and the power of the ‘grey pound’ ... attracting and including older consumers is slow – many older people still struggle to access and navigate shops and other businesses. This results in exclusion and frustration for many people, and wasted opportunities

  10. Terms of reference - Consumer Sounding Board Pilot.pdf

    most of later life. Age UK provides services and support at a national and local level to inspire, enable and support older people. Commercially, Age UK charity shops provide a range of donated and brand ... brand new items for purchase. Age Co provides a range of products and services designed to meet the needs of older consumers, ranging from financial to independent living solutions. More information can

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