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  1. A true friend on the line

    – a companion – and gave me a couple of numbers. I phoned Age UK and the people on the line were ever so helpful, sweet and kind. They understood how lonely I had become.” Sandra [Sarena]

  2. Voices of the Age UK Advice Line

    Four advisors from the Age UK Advice Line team describe what to expect from a call to this vital service.

  3. Age UK's Advice Line during the coronavirus crisis

    The coronavirus crisis has had a sizeable impact on the volume of calls to Age UK's Advice Line. Staff discuss the queries they're receiving during this period.

  4. Winter, loneliness and volunteer support: The Silver Line Helpline at 10

    Paul Farmer, Chief Executive of Age UK, reflects upon the sterling work The Silver Line Helpline has done over the past 10 years.

  5. A day in the life of the Age UK Advice Line

    A day in the life of those taking calls on the Age UK Advice Line.

  6. The ingredients for a better life

    Iris explains how support from the Age UK Advice Line helped her afford to eat properly again.

  7. Peace of mind for the care of older parents

    How the Age UK Advice Line offered support when Sharon's late parents faced illness, spiralling costs, and homelessness.

  8. My dad: family, faith and fostering

    Tammy, who contacted the Age UK Advice Line about her parents’ finances, discusses her relationship with her father Craig – as well as family, faith and fostering.

  9. How benefits checks can change lives

    How the Age UK Advice Line’s new benefits team is helping older people claim the money they’re entitled to.

  10. Wit and wisdom: inside an Age UK comedy night

    A visit to Laughter Lines, Age UK Bristol's first charity comedy night, with comedians Louise Leigh, Ian Murphy, Mark Hurman, Jo Frank and Jack Campbell.

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