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Factsheet - How to resolve problems and complain about social care (PDF)

Page 1 of 26 Factsheet 59 How to resolve problems and complain about social care February 2026 About this factsheet This factsheet explains what to do if you are not satisfied with any aspect of social ... care arrangements and other ways of asserting your rights, challenging decisions, and complaining about the quality of services. This factsheet can be read in conjunction with others on social care, for

How to tell people about your festive fundraising.pdf

range of services, and your gift will go wherever the need is greatest. ID205788 09/25 How to talk about your festive fundraising We couldn’t continue to provide our essential services and support for older ... you. Tell people where their donations will go with these ready-to-use explanations. Explain more about Age UK’s services “Right now, all across the UK, Age UK is providing expert support and friendship

FS66 Resolving problems and making complaints about NHS care.pdf

Factsheet 66 Resolving problems and making a complaint about NHS care December 2025 About this factsheet The factsheet explains how to make a complaint about NHS services, including situations where your complaint ... complaint covers both NHS and social care services. There is also information about other health-related complaints you might want to make. It describes support available to help you, what to expect when

RB_April17_Information_about_different_Research_Methods.xlsx

Factsheet - Resolving problems and making a complaint about NHS care (PDF)

Factsheet 66 Resolving problems and making a complaint about NHS care December 2025 About this factsheet The factsheet explains how to make a complaint about NHS services, including situations where your complaint ... complaint covers both NHS and social care services. There is also information about other health-related complaints you might want to make. It describes support available to help you, what to expect when

Let's talk about death and dying (PDF)

asked to write the foreword of this book. We all seem to find it difficult to have conversations about dying and death. It’s an intergenerational thing. We know this because of our social research, which ... everyone to feel empowered and positive to talk about death, to be confident to question each other and thereby being sure that all our loved ones worries about dying and death are acknowledged. This will

RB_March12_Getting_out_and_about.pdf

K eeping bus services free and sustainable Getting out and about 1 Summary 2 Age UK recommendations 5 Bus services 6 Conclusions 17 Notes 18 Contents Age UK launched in April 2010 with the aim of improving ... being cut without suitable alternatives being found, which will leave older people stranded. This is about more than getting from A to B. The wider benefits of bus travel and its role in improving older people’s

Thinking about end of life (PDF 650KB)

Thinking about end of life Getting your affairs in order and thinking about your care needs Information guide AgeUKIG51 2 This information guide has been prepared by Age UK and contains general advice ... people, carers and expert peer reviewers. Published: November 2025 3 Contents. What this guide is about. 4 Practical considerations 6 Making a will 6 Setting up a lasting power of attorney 7 Managing your

FS22 LP Arranging for someone to make decisions on your behalf.pdf

Arranging for someone to make decisions on your behalf June 2025 (amended November 2025) About this factsheet This factsheet looks at how you can arrange for other people to make decisions about your finances ... to deal with your social security benefits. There is information about how people must act in your ‘best interests’ for decisions about care or treatment if you lack mental capacity and related duties

Factsheet - Arranging for someone to make decisions on your behalf

Arranging for someone to make decisions on your behalf June 2025 (amended November 2025) About this factsheet This factsheet looks at how you can arrange for other people to make decisions about your finances ... to deal with your social security benefits. There is information about how people must act in your ‘best interests’ for decisions about care or treatment if you lack mental capacity and related duties