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  1. Factsheet - Resolving problems and making a complaint about NHS care (PDF)

    Resolving problems and making a complaint about NHS care December 2025 About this factsheet The factsheet explains how to make a complaint about NHS services, including situations where your complaint covers ... information about other health-related complaints you might want to make. It describes support available to help you, what to expect when your complaint is investigated, and what you can do if dissatisfied

  2. Making the most of it - Age UK.pdf

    Making the most of it Experiences of wellbeing in later life Authors: Susan Davidson, Libby Archer, and Su Ray. January 2020. Contents Key insights 1 Background 2 1. Estimating need in older people 4 2 ... of social isolation can bring about a marked decline in wellbeing and a feeling of helplessness to make changes to improve things. • The main aspects of life impacting on our wellbeing are our social lives

  3. FS66 Resolving problems and making complaints about NHS care.pdf

    Resolving problems and making a complaint about NHS care December 2025 About this factsheet The factsheet explains how to make a complaint about NHS services, including situations where your complaint covers ... information about other health-related complaints you might want to make. It describes support available to help you, what to expect when your complaint is investigated, and what you can do if dissatisfied

  4. Factsheet - Advance decisions advance statements and living wills (PDF)

    16 Factsheet 72 Advance decisions, advance statements and living wills April 2026 About this factsheet There are things you can do to make sure others know which medical treatments you would want to refuse ... time come when you cannot make or communicate these decisions yourself. Preparing an advance decision to refuse treatment (often called an advance decision or a ‘living will’) and an advance statement

  5. Consultation Response: Making work better (May 14) (PDF)

    Consultation Response Making work better Ref: 0714 Date: 30 May 2014 All rights reserved. Third parties may only reproduce this paper or parts of it for academic, educational or research purposes ... House 1-6 Tavistock Square, London WC1H 9NA. This is Age UK’s response to the Smith Institute’s Making Work Better Inquiry. The inquiry aims to identify what can be done by different parties to improve

  6. RB_jun17_making_intergenerational_connections.pdf

    Making Intergenerational Connections – an Evidence Review What are they, why do they matter and how to make more of them Lisbeth Drury Dominic Abrams Hannah J. Swift Centre for the Study of Group ... referenced as: Drury, L., Abrams, D., & Swift, H. J., (2017). Making intergenerational connections: What are they, why do they matter and how to make more of them. London: Age UK Date: 2017 ISBN 978-0-9568731-9-4

  7. Your mind matters information guide (PDF)

    AgeUKIG56 Thinking about your mental health Your mind matters 2 This information guide has been prepared by Age UK and contains general advice only, it should not be relied on as a basis for any decision ... its subsidiary companies or charities. We’d love to hear from you. 1) Join our Readers’ Panel. Have your say and be involved in updating our guides by joining our Readers’ Panel. You don’t need any specialist

  8. Factsheet - Planning for your funeral (PDF)

    27 Planning for your funeral February 2026 About this factsheet This factsheet highlights things to consider if you want to plan ahead and make financial and other arrangements for your funeral. It looks ... be helpful for people arranging a funeral. There is a form at the back of the factsheet to record your funeral arrangement preferences and other helpful information for family or friends. The information

  9. Your data at Age UK.pdf

    for fulfilling legal obligations (such as defending a claim or investigating a crime for example) Your Data at Age UK Guidance for Candidates Applying to Work at Age UK 2 Age UK  It is in the vital ... ordinary and honest business practices) In the event that none of the above apply, an organisation will be required to seek the express consent of the data subject to process their data. It is important

  10. Adapting your home information guide (PDF)

    AgeUKIG17 Ways to help you stay living at home. Adapting your home. 2 We’d love to hear from you. 1) Join our Readers’ Panel. Have your say and be involved in updating our guides by joining our Readers’ ... specialist knowledge at all. Join our Readers’ Panel at www.ageuk.org.uk/readers-panel. 2) Tell us your story. Have you been affected by any of the issues in this guide? Has Age UK’s information and advice

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