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  1. Consulation response: Banking Standards Board consumer framework

    What do good banking outcomes look like to consumers? January 2018 Ref: 0518 All rights reserved. Third parties may only reproduce this paper or parts of it for academic ... practice. Erin.Mee@ageuk.org.uk Age UK Tavis House 1-6 Tavistock Square London WC1H 9NA T 0800 169 80 80 F 020 3033 1000 E policy@ageuk.org.uk www.ageuk.org.uk Age UK is a charitable company

  2. Age UK Parliamentary Briefing - Online banking and older people (June 2025).pdf

    Parliamentary Briefing: Online banking and older people June 2025 Summary In recent years, bank branches have continued to close and cash use has declined. The rise of digital banking has put the many ... people who are reliant on these declining services at risk of being unable to manage their own money and potentially being cut adrift from society. Age UK believes that physical banking services for those

  3. Age-friendly banking - what it is and how you do it - Apr 16 (PDF)

    Age-friendly banking What it is and how you do it About Age UK Age UK is the country’s largest charity dedicated to helping everyone make the most of later life. We believe in a world where everyone can love ... 5 million people every year, providing support, companionship and advice for older people who need it most. The Age UK network includes Age UK, Age Cymru, Age NI and Age Scotland and around 165 local

  4. 'You can’t bank on it any more' - The impact of the rise of online banking on older people, May 2023.pdf

    “You can’t bank on it anymore” The impact of the rise of online banking on older people May 2023 Contents Summary and recommendations 03 Introduction - The rise of digital banking 06 Chapter 1 – How ... How older people bank 09 Chapter 2 – The decline in cash and banking services 14 Chapter 3 – The Drive to Digital 19 Appendix 29 2 | ‘You can’t bank on it anymore’ Banking Policy Report Summary and recommendations

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