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  1. Your mind matters information guide (PDF)

    AgeUKIG56 Thinking about your mental health. Your mind matters. 2 We’d love to hear from you. 1) Join our Readers’ Panel. Have your say and be involved in updating our guides by joining our Readers’ Panel ... Readers’ Panel at www.ageuk.org.uk/readers-panel. 2) Tell us your story. Have you been affected by any of the issues in this guide? Has Age UK’s information and advice helped? If so, we’d love to hear

  2. Know your energy rights (PDF)

    3 How to complain to your energy provider If something does go wrong with an energy supplier, the first thing to do is contact the company as soon as you can. Explain the problem and what you would like ... get emotional and keep your anger in check - you can be assertive without being aggressive; • Don’t be embarrassed – it’s your right to complain if you’re not satisfied; • Admit your part in the problem if

  3. Your hospital stay information guide

    Your hospital stay What to expect when you go into hospital Information guide AgeUKIG07 2 Join our Readers’ Panel and have your say. The Readers’ Panel is a group of volunteers who provide vital feedback ... prepared by Age UK and contains general advice only, it should not be relied on as a basis for any decision or action and cannot be used as a substitute for professional advice. Neither Age UK nor any of

  4. Age UK response to the UN Working Group on Ageing - March 2018 (PDF)

    Consultation Response UN Call for Submissions for the ninth session of the Open-Ended Working Group on Ageing 22 March 2018 1318 All rights reserved. Third parties may only reproduce this paper ... research purposes or where the prior consent of Age UK has been obtained for influencing or developing policy and practice. Emily.McCarron@ageuk.org.uk Age UK Tavis House 1-6 Tavistock Square London

  5. Age UK Chief Economist's report - Summer 15 (PDF)

    benefits ..................................................... 21 Age UK Chief Economist’s Report Summer 2015 Prof José Iparraguirre Age UK Chief Economist’s Report Summer 2015 Page | 1 Key insights ... afford to go to the hairdressers or barbers Employment  About 1.2 million people aged 65+ are in employment  Workers aged 50+ are the most likely to be made redundant and the least likely to get a new job

  6. TV Licence Age UK response - February 2019 (PDF)

    Consultation Response Age UK’s response to the BBC public consultation – Age-related TV licence policy February 2019 Age UK ref: 4518 All rights reserved. Third parties may only reproduce ... research purposes or where the prior consent of Age UK has been obtained for influencing or developing policy and practice. sally.west@ageuk.org.uk Age UK Tavis House 1-6 Tavistock Square London WC1H

  7. Age-friendly banking essentials - Apr 16 (infographic) (PDF)

    sought by the customer. Branches, cards, machines, apps and processes designed to be age-friendly, taking account of age-related perceptual and motor issues. New technology to be tested by older users to ... reliably and quickly. Customercentred service Preference for in-branch banking Personalised call centres Age-friendly design ATMs in safe places Cheques, cash and paper statements Good systems Be flexible with

  8. Benefit changes for mixed age couples - Feb 19 (PDF)

    for mixed age couples February 2019 The law is due to change on 15 May 2019, so that a ‘mixed age couple’ (that is a couple where one partner is a pensioner and the other under pension age) will be considered ... considered to be a ‘working age’ couple for the purposes of means-tested benefits. Age UK believes this is unfair and the change should not go ahead because:  Pensioners could face a heavy financial penalty

  9. Age UK Response to UPR Submission - September 2016 (PDF)

    prior consent of Age UK has been obtained for influencing or developing policy and practice. Katherine Hill, Policy Manager, Equality and Human Rights katherine.hill@ageuk.org.uk Age UK Tavis House ... Tavistock Square London WC1H 9NA T 0800 169 80 80 F 020 3033 1000 E policy@ageuk.org.uk www.ageuk.org.uk Age UK is a charitable company limited by guarantee and registered in England (registered charity number

  10. Age UK submission to CAT Review - November 2018 (PDF)

    research purposes or where the prior consent of Age UK has been obtained for influencing or developing policy and practice. Emily.McCarron@ageuk.org.uk Age UK Tavis House 1-6 Tavistock Square London ... London WC1H 9NA T 0800 169 80 80 F 020 3033 1000 E policy@ageuk.org.uk www.ageuk.org.uk Age UK is a charitable company limited by guarantee and registered in England (registered charity number 1128267 and

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