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  1. Know your energy rights (PDF)

    3 How to complain to your energy provider If something does go wrong with an energy supplier, the first thing to do is contact the company as soon as you can. Explain the problem and what you would like ... (usually eight weeks) you should be able to take it to the energy ombudsman, free of charge. Resolver takes the hassle out of complaining www.resolver.co.uk is a free online tool and app that offer consumer

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