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  1. How local Age UKs are helping with the vaccine effort

    Millions of older people have now received at least the first dose of their COVID-19 vaccine. We spoke to staff at 3 local Age UKs who’ve been helping make that happen.

  2. Age UK's Advice Line during the coronavirus crisis

    sizeable impact on the volume of calls to Age UK's Advice Line. Staff discuss the queries they're receiving during this period.

  3. How to complain about care to your local council

    you want to challenge a decision regarding your care or you have a complaint about the care you’ve received, you have certain rights. Find out more from Age UK.

  4. Problems with care

    If you're unhappy with the care that you or your loved one is receiving, there are steps you can take to resolve the problem. Find out more with Age UK.

  5. Problems with homecare

    If you're not happy with the care you're receiving at home, you have the right to make a complaint. Find out what your next steps are from Age UK.

  6. Julian's epic journey

    When Age UK helped Julian's mother receive the support she needed, he decided to cycle the length of the UK to fundraise for our services by way of thanks.

  7. How to plan for the future with dementia

    There are things you can do now which can help you feel confident that the care and support you receive in the future will be right for you, and that your financial and legal affairs will be dealt with

  8. Our professional fundraisers

    undertake door-to-door fundraising. If you've shown support for Age UK in the past, you may receive a phone call asking if you'd be interested in giving to help support our work. These calls are made by ... telemarketing agencies, working in partnership with Age UK. We'll only ever call you if you've given us a phone number and your express permission to use this number to contact you. You can see a list of the agencies

  9. How will I be contacted about the coronavirus vaccine?

    questions about receiving your COVID-19 vaccine, then Joel Lewis, Age UK's Policy Manager, is here to answer them. With the COVID-19 vaccine rollout gathering pace, those yet to receive their jabs will ... fully effective, with the second dose given up to 12 weeks after the first. If you have already received your first dose, it is likely your appointment for the second dose will be postponed for another

  10. Are landlines being phased out?

    may also hear this referred to as a digital landline or 'Digital Voice', the name of BT's new home phone service. BT is one of many network providers making this change. Once you've moved to the new digital ... mobile phone or battery backup unit for emergency calls (but we have more information about this below).   What is a digital landline? Will I need an internet connection to make phone calls?

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