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  1. Thank you for signing up to become an Age Champion!

    need support and advice please direct them to our advice line open 8am-7pm, 365 days a year at 0800 6781 602 or to visit our website . If your constituency is in Scotland, Wales or Northern Ireland, Age UK

  2. Access to cash during and after lockdown

    to adapt. This has been particularly true for older people trying to access their money through payment and banking services. So what support are banks offering, and how might this still be needed post-lockdown ... about older people. With Age UK previously estimating that 800,000 older people a year in England and Wales experience fraud, equivalent to 1 person every 40 seconds. What support are banks and the Post Office

  3. What is a carer's assessment?

    You may be able to receive a 'direct payment', based on your personal budget. This is where the council give you money to arrange your own support services. The direct payment may be available to use to help ... one-off payment, for example to fund an annual membership to a club, or an ongoing payment, for example to spend on a weekly exercise class. Find out more about personal budgets and direct payments

  4. Age UK Weekly Welcome draws

    reside in the UK. Anyone who signs up to join the Age UK Weekly Lottery, and who has made a valid payment for their Weekly Lottery entry on the draw date, will be automatically entered into their first available ... be entered into one of the draws stated depending on their registration date and chosen method of payment. The draws will be made utilising a random number generator that has been tested and approved by

  5. How to play the lottery

    would like to pay. Payment can be completed as a direct debit, where you automatically pay for your entries each month as a recurring debit card payment or as a one-off card payment. When you pay via debit ... For instance, if you want to play once a week, you can pay for 52 entries upfront, rather than by direct debit. Choose whichever method you’d prefer and scroll down the page. Here, you’ll be

  6. Age UK Complaints procedure

    here . Age UK, the national charity, operates more than 250 charity shops throughout England and Wales. Our partner organisations (known as local Age UKs) are independent and responsible for their own ... improve. Complaints should be raised within 3 months of the matter in question. Complaints should be directed to: Supporter Engagement Team Age UK 7th Floor One America Square 17 Crosswall London EC3N 2LB. 

  7. Numbers of coronavirus deaths – understanding the statistics

    died. They include all deaths in hospitals in England reported by 5pm the day before, and deaths in Wales, Scotland and Northern Ireland wherever they occurred, if they were known to public health agencies ... include deaths registered up to 3 days before the release. They include all deaths in England and Wales that include a mention of COVID-19 on the death certificate. These weekly figures can be considered

  8. New data on domestic abuse in older people

    all ages whether they had been subjected to domestic abuse in their Crime Survey for England and Wales. Previously they had only asked people who were aged up to 74, so there was a shortage of good data ... more than 400,000 older people have been victims of domestic abuse in the past year in England and Wales alone. At Age UK we are hearing from increasing numbers of older people telling us they are being

  9. A guide to smart meters

    Smart meters record exactly how much gas or electricity you use and automatically send regular readings to your energy supplier. Find out more with Age UK.

  10. Why are energy bills going up?

    is a time of fear and frustration for older people, many of whom already struggle to make their payments. But why is this happening? How has the Government responded? And what happens next?  Why has ... Cold Weather Payment and Winter Fuel Payment: A £150 Council Tax rebate for households in Council Tax bands A-D to be delivered from April. The Government is aiming to make these payments automatically

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