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  1. A guide to online banking

    Online banking allows you to manage your finances from home or when you're out and about, using your bank's website or smartphone app. We've brought together information and advice on how to access online

  2. How Lesley has stayed self-sufficient

    might be eligible for benefits, with the adviser she spoke to helping her to apply for Attendance Allowance . When Age UK called her back to check she had received the money she was entitled to, Lesley told ... I don’t like to think I’m a burden.” Home comforts Lesley’s Attendance Allowance and Pension Credit have also helped her to enjoy being at home more. “Last year I'd only just

  3. The link between wealth and health

    of putting their heating on due to high energy costs. This winter has been no different – 75% of people aged 50+ reported turning down and reducing the hours they had their heating on. While this may ... shows that there are also older people missing out on Attendance Allowance and Personal Independence Payment or Carer’s Allowance . Given the issues highlighted by our research and the increasing

  4. Responding to the cost of living crisis

    energy prices soar, some have found themselves in a cycle of tough choices – turn off the heating or skip hot meals? Sacrifice social opportunities or forgo support at home? In late 2022, following ... directly supported almost 95,000 older people. These are 4 of their stories.* Joan The Attendance Allowance has made life a lot easier. I can afford taxis, a chiropodist, and it helps me with trips to the

  5. Jeanette's story

    her health. “The cold weather really affects my health conditions, but I try not to have the heating on at all,” says Jeanette. “The bills are absolutely crippling. If my house were any ... essentials. A chat with an Age UK advisor revealed that Jeanette would be able to apply for Attendance Allowance . “I didn’t have a clue how to fill the form in, but Age UK did it all, sent the form

  6. Preventing and treating burns

    Burns are skin injuries usually caused by contact with heat –  but they can also be caused by cold, chemicals, radiation, steam and electricity.  The majority of burns are preventable, ... inwards and cook on the back burners where possible. When heating food in the microwave, use microwave-safe cookware with a cover that allows steam to escape. Always use oven mitts to remove hot dishes

  7. A day in the life of the Age UK Advice Line

    first call is from a man who says that he needs help to pay his heating bills. He tells Amanda he is disabled and has to have his heating on constantly when the weather is colder. Amanda arranges to send ... Together they complete an application for the disability benefit, Attendance Allowance , to increase her income and allow her to pay for the support she needs. 10.30am: Anne speaks with a man whose father

  8. Margaret's resilience

    probably would have been evicted.” Due to her low income, Margaret ended up cutting back on heating and eating less. On top of this, she found that she was priced out of her favourite things to do ... including Attendance Allowance , due to the arthritis in her knee and her osteoporosis. Margaret explains: “Even though I didn't know whether I would get the Attendance Allowance or not, it still made

  9. Energy advice for the home

    you pay your bills. Payments to help with heating costs We have information and advice on a number of schemes and payments available to help you manage your heating costs over the winter months.  Winter ... Fuel Payment  An annual tax-free payment for people receiving certain benefits to help with heating costs during the colder months.  Find out more Cold Weather Payment Extra money for people receiving

  10. The real cost of living

    the boiler switched off, while wearing jumpers inside to ward off the cold. “I live without heating as the price is sky high. I don’t overspend and live on a tight budget,” he explains ... weight back up to 9.5 stone. “I’d come up against obstacles applying for Attendance Allowance,” explains James. “It’s hard when you hit a brick wall. It got me very down. “Age

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