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  1. Fundraising promise

    request Where the law requires, we will get your consent before we contact you to fundraise If you tell us that you don’t want us to contact you in a particular way we will not do so We will work with the ... supporters and the wider public If you are unhappy with anything we’ve done whilst fundraising, you can contact us to make a complaint We will listen to feedback and respond appropriately to compliments and criticism

  2. Recruitment agencies

    supporting documentation to  agency@ageuk.org.uk We only review our PSL every 2 years and will then contact you should we have a need. We do not accept speculative CVs from recruitment agencies/head hunters

  3. Living with dementia information guide

    financial things to consider thinking about the future.  It also lists useful organisations you can contact for support and guidance if you or someone you know has been diagnosed with dementia.  Download

  4. Council Tax Reduction information guide

    for Council Tax Reduction what to do if your application is turned down. It also lists some useful contacts in case your application for Council Tax Reduction is turned down and you need to appeal. 

  5. Social housing information guide

    on transferring your tenancy to somewhere else. It also lists useful organisations that you can contact for further information and impartial advice. Download your guide (PDF, 1 MB) Need this guide in

  6. How to set up your digital volunteer ID

    guide below to set up the ID on your mobile device. If you have any questions about this, please contact your volunteer manager.  

  7. Benefits Calculator - What benefits are you entitled to?

    you could be claiming. Our calculator can't guarantee your eligibility for any benefit, so please contact the relevant department to confirm your entitlement. Start the calculator

  8. LGBT+ information guide

    and care planning for the future. This guide also lists lots of useful organisations that you can contact. Download your guide (PDF, 3 MB) Need this guide in another format? This guide is also available

  9. Age UK Complaints procedure

    or governing body for any local Age UK. If your complaint is about your local Age UK then you can contact them directly and request/use their complaints procedure. You can find your local Age UK here . Age ... Before contacting us, please use the charity shop search tool to identify the shop that you would like to give feedback about. If your complaint is about a local Age UK shop then please contact the organisation

  10. LifeBook

    LifeBook is divided into sections to help you organise your information: personal details, life contacts, financial, documents, possessions and final wishes. Follow the step-by-step instructions to complete

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