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  1. Are landlines being phased out?

    may also hear this referred to as a digital landline or 'Digital Voice', the name of BT's new home phone service. BT is one of many network providers making this change. Once you've moved to the new digital ... mobile phone or battery backup unit for emergency calls (but we have more information about this below).   What is a digital landline? Will I need an internet connection to make phone calls?

  2. What is WhatsApp?

    WhatsApp app. If you have an iPhone , then you'll need to use the App Store. If you have an Android phone , then you'll need to use the Play Store. WhatsApp is free to download.  Click here to find out ... known as WhatsApp Web. However, because WhatsApp needs a phone number and SIM card to run, you must already have WhatsApp downloaded on your phone first to connect WhatsApp Web up with this. You can't video

  3. How to prepare for the switch to digital landlines

    heard that landlines are changing, and that the UK’s telephone network is going digital. Home phone providers, including BT , are broadening the rollout of digital landlines across the UK in the coming ... is happening to UK landlines? An industry-wide shift from analogue to digital will see many home phone operators in the UK provide services over a broadband connection, similar to work taking place in

  4. How to make a video call

    calling see one another while you chat, so you'll probably feel closer to them than you do on ordinary phone calls. You can even set up video calls with multiple people at once. On this page, we've brought together ... you may end up being charged extra by your phone network.  If you want to make a video call using WhatsApp, follow these steps: Open WhatsApp on your phone. Click the icon labelled 'calls' from the

  5. How to set up an email account and other email essentials

    how to choose a strong password . personal information such as your date of birth and gender your phone number – this may be used to verify your account (which means that your email provider sends ... If you have an Android phone, the Gmail app will be automatically downloaded to your phone. Click here to find out more about downloading apps . Setting up your email on your phone can be a convenient way

  6. Glossary of online terms

    will take you to our website. Android The software that some phones and tablets use to function. It's a type of 'operating system'. Phones and tablets from lots of different brands are Android devices ... the Google Play Store if you have an Android phone or tablet, or the App Store if you have an Apple device. Apple A brand of phone and tablet. Apple phones are known as iPhones, and Apple tablets are iPads

  7. Celebrating The Silver Line Helpline

    Lauren Phillips-Brighouse, National Manager of The Silver Line Helpline. “After that, she received so many letters from members of the public who had experienced similar situations in later life ... bereavement and ill health can make it difficult for people to stay connected.” The impact of a phone call Helping to restore a sense of connection with others is exactly what The Silver Line Helpline

  8. What is ageism? Age discrimination & your rights

    the phone. Some examples of ageism include: losing a job because of your age being refused interest-free credit, a new credit card, car insurance or travel insurance because of your age receiving a lower

  9. The old State Pension (before 2016)

    basic State Pension'.  You need to have at least 30 years of NI contributions or credits to receive the full amount. If you’re a woman born before 6 April 1950 or a man born before 6 April 1945 ... and contributions that were credited to you if you were unable to work. For example, you may have received NI credits if you were caring for a child or someone living with a disability, or if you claimed

  10. Your hospital stay

    you’ll often be invited for a pre-admissions assessment appointment, either in hospital or over the phone. At this appointment, you’ll be given advice about: whether you should eat or drink on the day ... hospital appointment. There may also be a local voluntary driver service you can contact. If you receive certain benefits or are on a low income, you might be eligible for help with costs of travel to the

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