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  1. What is WhatsApp?

    WhatsApp app. If you have an iPhone , then you'll need to use the App Store. If you have an Android phone , then you'll need to use the Play Store. WhatsApp is free to download.  Click here to find out ... known as WhatsApp Web. However, because WhatsApp needs a phone number and SIM card to run, you must already have WhatsApp downloaded on your phone first to connect WhatsApp Web up with this. You can't video

  2. Fire safety tips at home

    safe using gas and electrical appliances. Even some simple measures can bring you peace of mind as well as keeping you safer. There are lots of simple things you can do to prevent fires and better protect ... the 24-hour Gas Emergency Service on 0800 111 999  from a mobile phone outside or from a neighbour's phone. Never use a phone near a possible gas leak. If you have a gas boiler, the pilot light should

  3. Job interview tips

    can be daunting, but the more you prepare, the more relaxed you will feel on the day. Here are some simple tips to help with your interview preparation. Before the day of the interview   1. Do a practice ... plenty of time to get there without feeling rushed or stressed. Make sure you take a note of their phone number in case you’re running late. 5. Prepare your outfit.   Pick out what you will wear and

  4. The Big Bag Challenge

    clothes, shoes and accessories Books, DVDs and CDs Homeware and accessories Toys and games Mobile phones

  5. Celebrating The Silver Line Helpline

    bereavement and ill health can make it difficult for people to stay connected.” The impact of a phone call Helping to restore a sense of connection with others is exactly what The Silver Line Helpline ... after losing her grandad. “I was really close to him – I used to speak to him on the phone and we’d have lovely, long chats about the war,” says Victoria. “When he died, I

  6. Offline and Overlooked

    would just prefer to handle their finances, their bills or their health matters in person or over the phone. No one should feel forced to perform important tasks online if they don't feel comfortable. Older ... choose not to be online are being locked out of essential services. It's discrimination - plain and simple. And it poses real risks to people's health, wellbeing, finances and ability to participate fully

  7. Voices of the Age UK Advice Line

    answers. Advisors like Darren are responsible for answering these forwarded calls. Over the course of a phone conversation, Darren and his team members listen, advise and ask the right questions to help callers ... also crucial to the team. Peta, Age UK advisor Knowing that people are spending so much time on the phone just to get the information they need, and then being able to help is wonderful. “If you have

  8. Volunteer with the Telephone Friendship Service

    make a massive difference to an older person's life. If you're empathetic and good at talking on the phone, you could be a Telephone Friendship Service volunteer. Sign up now Age UK is unable to accept volunteers ... telephone friendship services for older people over 60 so they can enjoy chatting with someone over the phone at a regular time once a week, all from the comfort of their home. For many older people these chats

  9. How will I be contacted about the coronavirus vaccine?

    keep trying to book an appointment through the national booking system either online or over the phone as more appointments and locations are being made available. People who do not want or are not able ... may receive a phone call from your GP practice, or be contacted by email, text message or letter. Keep an eye out to make sure you receive the message (for example if you have a mobile phone but do not typically

  10. The benefits of accepting help

    about it for several days before I worked up the courage to make that initial phone call. But then, from that first phone call, Age UK were able to quickly turn the situation around.” Chatting with ... much detail. She did the whole Attendance Allowance application process for me, and made it all so simple.” With the support of Age UK’s Benefits Entitlement Team , Terry has been able to claim

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