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  1. Age UK Complaints procedure

    or governing body for any local Age UK. If your complaint is about your local Age UK then you can contact them directly and request/use their complaints procedure. You can find your local Age UK here . Age ... Before contacting us, please use the charity shop search tool to identify the shop that you would like to give feedback about. If your complaint is about a local Age UK shop then please contact the organisation

  2. LifeBook

    LifeBook is divided into sections to help you organise your information: personal details, life contacts, financial, documents, possessions and final wishes. Follow the step-by-step instructions to complete

  3. Keeping your fundraising safe and legal

    need to contact your local authority to check whether you need a licence if, for example, you’re planning to: hold a raffle, lottery or auction provide alcohol collect money publically. Contact your

  4. A guide to campaigning

    emailing us. All stories will be treated sensitively and will never be used without your prior consent. Contact us Email: campaigns@ageuk.org.uk Post: FREEPOST AGE UK CAMPAIGNS. 2. Send a report, postcard or template ... way of engaging them with our campaigns. We'll provide you with all the information, materials and contact details that you need. Find out more about our latest campaign actions 3. Tell your friends about

  5. What is R?

    determined by 3 things: How contagious the illness is. How long people are contagious for. How much contact people tend to have with each other. It’s difficult to work out an exact value for R0, but estimates ... behave to avoid catching them. With coronavirus we have all used social distancing to limit our contacts with others and reduce our chances of catching and passing on the disease. These changes to our

  6. Travelling Companions programme

    Travelling Companions is a programme that aims to support older people who may be feeling lonely or who are struggling to get out and about.

  7. Radio Teleswitch Service (RTS) Switch off

    electricity suppliers have been contacting impacted customers to offer them a smart meter upgrade, at no extra cost, before the RTS service ends. All customers should have been contacted by the end of 2024. Customers ... Your tariff might be: Economy 7, Economy 10 or Total Heat Total Control. If you are still unsure, contact your electricity supplier, who should be able to confirm whether you have an RTS meter. You are not

  8. How to make a video call

    '+' symbol next to it on the top right-hand corner of your screen to make a call.  Choose a contact from your list or type the name of the person you want to call in the search bar. Click the icon ... This means you don't have to download anything to receive Zoom calls. Click on the link that your contact has sent you over email, text message or WhatsApp. To join the call, click 'join' from your browser

  9. Types of energy meters explained

    emergency credit wherever possible. Contact your supplier to explain why you need it – for example, because you’re not well. If you want a prepayment meter, contact your supplier to find out how ... making changes to your home. You shouldn't have to pay to have a prepayment meter installed.  Contact Citizens Advice if your supplier is trying to charge you for installation Smart meters are a new

  10. Protection from abuse and neglect

    you first need to find the contact details of your local council. Find your local council on GOV.UK What if I'm unsure of who to contact? If you're unsure of who to contact, you can: call the Age UK Advice

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