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  1. Alicia's new life after work

    exercise As well as feeling the emotional impact of being forced to give up work, Alicia also had to deal with the abrupt change to her finances. But a chat with Age UK helped her to apply for extra money ... and she also speaks to her telephone friend once a week. “That phone call each week makes such a difference to me,” she says. “When you apply for a telephone friend with Age UK they ask

  2. Home safety and security

    advice on keeping safe at home, including gas and fire safety, protecting yourself from scams and dealing with floods.

  3. How to adjust to living alone

    and there may be emotional issues you need to deal with. For example, if you have recently been bereaved or got divorced. There is no right or wrong way to deal with the change. Everyone has a different way ... your actual living costs. Look for ways you can make savings - for example, switching energy or telephone suppliers. If your partner died before 6 April 2016, you may be able to receive a part of their

  4. Talking therapies and how they can help

    so acceptance of treatments, including talking therapies, can be different too.” How do you deal with reservations older adults have? “Some of the concern that older adults have around being ... delivered by support workers over the telephone, and in the work we’re doing to evaluate that intervention older adults often say that being on the telephone gives them a degree of anonymity, as they’re

  5. Sumita's support

    London in the late 1980s, she sought out women’s networks and began working for an organisation dealing with violence against women in South Asian communities. “South Asian women faced racist attitudes ... huge strain.” Thankfully, Sumita signed up for the Age UK Telephone Friendship Service , enjoying regular conversations with her telephone friend during the pandemic. “The first call was fun and

  6. Love in harmony

    Harry’s weekly phone calls with his telephone friends Sheila and Neil, who he was matched with through the Age UK Telephone Friendship Service , also help him to deal with the loneliness of life without

  7. Privacy Policy

    Age UK, 7th Floor, One America Square, 17 Crosswall, London, EC3N 2LB. Alternatively, you can telephone 0800 169 87 87. This policy applies to individuals whose personal data is processed by Age UK. We're ... This might include: your name and contact details (including postal address, email address and telephone number) your date of birth your communications with us, such as call recordings and emails you send

  8. Pension Credit take-up – a problem that hasn’t gone away

    people, and the huge increase in claims for Universal Credit, and think that the DWP are too busy dealing with this to have time for claims from pensioners. We also know that a friendly conversation with ... services and looked at new ways to support people to claim benefits – for example through telephone or video calls. Doing all we can At present, life is more restricted for all of us and lack of money

  9. Ted's story

    adjust. After calling the Age UK Advice Line while looking after Jess, Ted was referred to the telephone friendship service for a regular chat. Ever since, he speaks to Lisa on Monday afternoons. Their ... changes that Ted has faced over the past three years – from Jess moving into a care home, to dealing with her loss. Phone calls “My chats with Lisa are really helpful,” Ted says. “When

  10. Relationships and family

    older, relationships can change and you may begin to lose loved ones. While there's no one way to deal with these things, our information and advice can help you find support.

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