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  1. End corridor care

    remained on a couch in the curtained-off area near A&E. That couch would be her bed for the next 13 hours. Susan described the atmosphere as intense and relentless. She could hear people shouting in pain ... led away, crying. I’m certain he died. And he died right next to me.” Around 1am, 22 hours after she had originally suffered the heart attack, Susan was moved into an intensive care unit –

  2. Stories from The Silver Line Helpline

    Silver Line Helpline knows, no two calls are ever the same. The free, national service is available 24 hours a day, every day of the year, and so the conversations we have can vary with the seasons, the months ... might call for a friendly chat in the evening, because they haven’t spoken to anyone else for hours. Others call in the middle of the night, desperately needing to discuss the concerns that are keeping

  3. Volunteer with the Connect and Support Service

    be assertive and articulate talking to third parties on their behalf, and commit to at least 10 hours a month for at least a year? If so, you could play an important role as a volunteer with Age UK’s ... undertake further training and supervision as and when requested commit to volunteer for at least 2.5 hours per working week for a minimum of 12 months. Here are some of the benefits you'll receive as a volunteer: 

  4. 7 steps to a great night's sleep

    night. Try to go to bed and get up at the same time each day. Ideally, you should be getting 7 to 8 hours of sleep a night. If you struggle with your sleep, avoid lying in. It's tempting when you're tired ... Lighter meals earlier in the evening are ideal. A good rule of thumb is to eat dinner at least 3 hours before you go to bed. Drinking coffee after lunch can mean you're too caffeinated to get to sleep

  5. Getting help when feeling unwell

    people needing medical help or advice in a non-life-threatening situation. The phone line operates 24 hours a day, 365 days a year. Highly trained staff will ask you some questions about your symptoms. Following ... seek help by calling 999 or go to your nearest A&E department. A&E departments operate 24 hours a day, 365 days a year. Life-threatening issues include: loss of consciousness persistent chest pain

  6. Overcoming financial difficulties in winter

    Cold weather payment when temperatures drop When it’s particularly cold out (the temperature drops to zero for seven consecutive days), you could be entitled to an extra bit of money to help with the cost

  7. Growing a community

    “It’s two hours on a Monday afternoon, but it grounds you.” How a gardening group at Age UK Exeter is helping older people living with dementia and their carers to find friendship, support and hope. In ... , which started life as a pilot project run by Age UK Exeter nine years ago. Since then, for two hours every Monday afternoon, the group has welcomed older people living with dementia and the carers who

  8. Answering the call at Christmas

    explains Alison. Giving a treasured gift The advice line remains open until 7pm, and over the next 11 hours the team will be there to answer a wide variety of calls. "Some people are very lonely and just want

  9. Highlighting the issues affecting older people

    that 11,000 campaigners submitted questions for the event. Unfortunately, though, with less than 48 hours to go, we were still waiting to hear if the two major parties would be able to send someone along

  10. Types of energy meters explained

    unit'), which sits in your home and allows you to see how much energy you’re using in kilowatt hours (kWh) and exactly how much it’s costing you. Some suppliers offer more accessible options if

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